Operations Senior Analyst

1 month ago

Pune, India iimjobs Full time

Operations Senior Analyst - Salesforce Marketing Cloud & Events

- Marketing is responsible for developing internal and external communications to support business strategy and go-to-market initiatives. Marketing translates technical & product positioning into key market messaging that supports the brand and is compliant with regulatory requirements. Work includes:

- Coordinating client contact points to ensure consistent messaging to clients Defining targeted client segments and associated messaging

- Managing marketing infrastructure and content creation

- Creating or coordinating the production and distribution of advertising and promotional materials

- Identifying and executing key launch strategies and marketing plans ensuring messaging is consistent with brand marketing

- Monitoring and reporting of marketing performance against defined metrics

What we'll offer you

As part of our flexible scheme, here are just some of the benefits that you'll enjoy

- Best in class leave policy

- Gender neutral parental leaves

- 100% reimbursement under childcare assistance benefit (gender neutral)

- Sponsorship for Industry relevant certifications and education

- Employee Assistance Program for you and your family members

- Comprehensive Hospitalization Insurance for you and your dependents

- Accident and Term life Insurance

- Complementary Health screening for 35 yrs. and above

Your key responsibilities

- Taking responsibility for the targeted use of all modules in the Salesforce Marketing Cloud Extending Marketing Cloud beyond declarative configuration - including building integrations, and developing dynamic/personalized experiences utilizing HTML, CSS, AMPscript and others

- Training and coaching internal teams to promote effective usage of Marketing Cloud

- Closely collaborating with development teams (Salesforce CRM, Business Intelligence/Data Warehousing, Analytics, Web Operations) as well as stakeholders from Sales and Marketing as well as Communications

- Collecting requirements and helping with release testing for continuous development of Marketing Cloud capabilities

- Supporting creation of event registration pages with our event management tool and related email communication

Your skills and experience:

- First professional experience in marketing automation with an eye for detail

- Good understanding of CRM concepts and interfaces between Salesforce CRM and mass mailing systems as well as content management systems

- Experience in email communication best practices and expertise in SFMC Journey Builder, Email Studio, Content Builder, Web Studio, AMP Script and SQL is required

- Experience with Marketing Cloud Personalization (Interaction Studio) and Data Cloud (CDP) preferred

- SFMC Email Specialist Certification and/or Developer Certification and/or Sales Cloud Administrator Certification is a plus

- Experience supporting end users, requirements gathering and documentation

- Communication skills in English - both written and verbal

- Bachelor and/or advance degree

  • Senior Operations Analyst

    2 weeks ago

    Pune, India E902 DWS India Private Limited, Maharashtra Branch Full time

    DescriptionThe Performance Reporting Analyst focuses on effective oversight of strategic data used across the bank’s systems and infrastructure. Performance Reporting, either sourced externally or generated internally, covers a wide range of critical enterprise-wide information such as pricing, securities, books, financial products, clients, legal...

  • Senior Operations Analyst

    4 weeks ago

    Pune, India E902 DWS India Private Limited, Maharashtra Branch Full time

    Description The Performance Reporting Analyst focuses on effective oversight of strategic data used across the bank’s systems and infrastructure. Performance Reporting, either sourced externally or generated internally, covers a wide range of critical enterprise-wide information such as pricing, securities, books, financial products, clients, legal...

  • Senior Operations Analyst

    4 weeks ago

    pune, India E902 DWS India Private Limited, Maharashtra Branch Full time

    Description The Performance Reporting Analyst focuses on effective oversight of strategic data used across the bank’s systems and infrastructure. Performance Reporting, either sourced externally or generated internally, covers a wide range of critical enterprise-wide information such as pricing, securities, books, financial products, clients,...

  • Derivative Operations Analyst

    2 weeks ago

    Pune, India AllianceBernstein Full time

    Company DescriptionAs a leading global investment management firm, AB fosters diverse perspectives and embraces innovation to help our clients navigate the uncertainty of capital markets. Through high-quality research and diversified investment services, we serve institutions, individuals, and private wealth clients in major markets worldwide. Our ambition...

  • Derivative Operations Analyst

    2 weeks ago

    pune, India AllianceBernstein Full time

    Company Description As a leading global investment management firm, AB fosters diverse perspectives and embraces innovation to help our clients navigate the uncertainty of capital markets. Through high-quality research and diversified investment services, we serve institutions, individuals, and private wealth clients in major markets worldwide. Our ambition...

  • Derivative Operations Analyst

    2 weeks ago

    Pune, India AllianceBernstein Full time

    Company DescriptionAs a leading global investment management firm, AB fosters diverse perspectives and embraces innovation to help our clients navigate the uncertainty of capital markets. Through high-quality research and diversified investment services, we serve institutions, individuals, and private wealth clients in major markets worldwide. Our ambition...

  • Senior Analyst, Order Validation

    2 days ago

    Pune, India Cornerstone OnDemand Full time

    We're looking for aSenior Analyst, Order ValidationThis role isOffice BasedSenior Analyst Order Validation – Pune, IndiaThe Senior Analyst Order Validation plays a critical role in ensuring that contracts are meeting company policies before they are fully executed, and the opportunities correctly reflect the intent of the deals. This role will be working...

  • Senior Analyst, Order Validation

    1 week ago

    pune, India Cornerstone OnDemand Full time

    We're looking for a Senior Analyst, Order Validation This role is Office Based Senior Analyst Order Validation – Pune, India The Senior Analyst Order Validation plays a critical role in ensuring that contracts are meeting company policies before they are fully executed, and the opportunities correctly reflect the intent of the...

  • Senior Analyst, Order Validation

    4 weeks ago

    Pune, India Cornerstone OnDemand Full time

    We're looking for a Senior Analyst, Order Validation This role is Office Based Senior Analyst Order Validation – Pune, India The Senior Analyst Order Validation plays a critical role in ensuring that contracts are meeting company policies before they are fully executed, and the opportunities correctly reflect the intent of the deals. This...

  • Senior Analyst

    5 days ago

    Pune, India eClerx Full time

    Job Title : Quality AnalystJob Summary : We are seeking a skilled and detail-oriented BPO Quality Analyst for our Voice Process to ensure the highest standards of customer service and operational excellence. As a Quality Analyst, you will be responsible for monitoring and assessing the quality of voice interactions between our customer service...

  • Senior Analyst

    1 week ago

    pune, India eClerx Full time

    Job Title : Quality Analyst Job Summary : We are seeking a skilled and detail-oriented BPO Quality Analyst for our Voice Process to ensure the highest standards of customer service and operational excellence. As a Quality Analyst, you will be responsible for monitoring and assessing the quality of voice interactions between our customer service...

  • Senior Analyst

    1 week ago

    Pune, India eClerx Full time

    Job Title: Quality AnalystJob Summary: We are seeking a skilled and detail-oriented BPO Quality Analyst for our Voice Process to ensure the highest standards of customer service and operational excellence. As a Quality Analyst, you will be responsible for monitoring and assessing the quality of voice interactions between our customer service...

  • Risk Assessment

    4 weeks ago

    pune, India bluCognition Full time

    Analyst / Sr. Analyst – Risk AssessmentbluCognition is an AI/ML based start-up specializing in developing data products leveraging alternative data sources and providing servicing support to our clients in the financial & telecom sector. Founded in 2017, by some very named senior professionals from the financial services industry, the company is...

  • Senior Operations Analyst

    3 weeks ago

    Pune, India E902 DWS India Private Limited, Maharashtra Branch Full time

    DescriptionThe Global Passive Operations function within Technology & Operations was created as a key interface between Operations and our stakeholders across Passive Portfolio Management, Product and Capital Markets and rolls up into the newly founded group “Global Operating Platform” since August 2022.Global Passive Operations acts as a dedicated...

  • Senior Operations Analyst

    3 weeks ago

    Pune, India E902 DWS India Private Limited, Maharashtra Branch Full time

    DescriptionThe Global Passive Operations function within Technology & Operations was created as a key interface between Operations and our stakeholders across Passive Portfolio Management, Product and Capital Markets and rolls up into the newly founded group “Global Operating Platform” since August 2022.Global Passive Operations acts as a dedicated...

  • Senior Analyst, Security

    3 weeks ago

    pune, India Western Union Full time

    Senior Analyst, Security (ServiceNow) – Pune, India Are you a data expert with a focus on enhancing security? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then join Western Union as a Senior Analyst, Security (ServiceNow). Western Union...

  • Senior Operations Analyst

    3 weeks ago

    Pune, India E902 DWS India Private Limited, Maharashtra Branch Full time

    DescriptionThe Global Passive Operations function within Technology & Operations was created as a key interface between Operations and our stakeholders across Passive Portfolio Management, Product and Capital Markets and rolls up into the newly founded group “Global Operating Platform” since August 2022.Global Passive Operations acts as a dedicated...

  • Senior Business Analyst

    1 week ago

    pune, India Hansen Technologies Full time

    About The Role Exciting opportunity for an experienced Senior Business Analyst  to join our CSF in Pune. Take a key role in driving success as Senior Business Analyst (SBA) works in customer-facing role for large system integration or transformation programs/projects. The Business Analyst will gather, analyses, and manage detailed requirements. The...

  • Senior Business Analyst

    1 week ago

    Pune, India Hansen Technologies Full time

    About The Role Exciting opportunity for an experienced Senior Business Analyst  to join our CSF in Pune. Take a key role in driving success as Senior Business Analyst (SBA) works in customer-facing role for large system integration or transformation programs/projects. The Business Analyst will gather, analyses, and manage detailed requirements. The BA...

  • Senior Operations Analyst

    3 weeks ago

    Pune, India E902 DWS India Private Limited, Maharashtra Branch Full time

    DescriptionThe Global Passive Operations function within Technology & Operations was created as a key interface between Operations and our stakeholders across Passive Portfolio Management, Product and Capital Markets and rolls up into the newly founded group “Global since August 2022.Global Passive Operations acts as a dedicated partner for operational...