Head of Global Delivery Transformation, EVP

Found in: beBee S IN - 3 weeks ago

Bangalore City, India State Street Full time

State Street is a global provider with $44 trillion in assets under custody and/or administration and $3.7 trillion under management. * Our investment servicing business provides solutions to some of the worlds most sophisticated institutional investors through our enterprise outsourcing capabilities, underpinned by our integrated front-to-back State Street Alpha SM platform.

Global Delivery manages our custody, accounting, fund administration, alternatives, middle office, transfer agency, and on-boarding operations. Our team of close to 23,000 employees operate across 22 countries around the world delivering integrated solutions to support our clients as they grow and innovate creating better outcomes for the people they serve.

* Figures as of Q3 2023

The Head of Global Delivery Transformation is responsible for driving and delivering a complex portfolio of projects that involve cross-organizational and strategic initiatives. This role will be responsible for designing and deploying a “Digital-first” operating model and required capabilities across Global Delivery, including managing our business change group and all associated projects establishing governance for all operating model, client, and regulatory-driven change initiatives.

The Head of Global Delivery Transformation will also play a lead role in the Global Delivery Simplification program across the enterprise focused on executing our strategy to,

  • simplify our operating models and optimize technology.
  • strengthen resiliency and footprint and improve controls.
  • invest in people and talent creating high-performing teams.
  • create a culture of innovation and be a change agent for new ways of working to ensure long-term sustainability.

This is a multi-year, multi-million-dollar investment program, involving extensive operational transformation across all global services and functions across the organization.

The Head of Global Delivery Transformation is responsible for providing strategic direction, organization, and management of the entire portfolio of Global Delivery projects including Global Delivery Simplification. This includes mobilization of resources ensuring accountable streams leads, business analysts and subject matter experts are in place to support process mapping, current state analysis, target operating model design, and process reengineering. The role provides strategic and operational guidance for the division’s digital and business transformation efforts, including accountability for realization of target state outcomes and resolve conflicts / implementing corrective actions if an initiative is not meeting benefit targets.

The Head of Global Delivery Transformation is a member of the Global Delivery Leadership team and is the senior lead interfacing with Global Technology Services, Finance, Human Resources, Alpha and commercial segments and other relevant partner/stakeholder groups. This role will have accountability for successful execution of overall transformation agenda (inc. financial, controls) across Global Delivery, including:

  • collective ownership of changes by the leadership team
  • explicit and transparent cross-org trade-offs focused on what is best for GD (vs. one area)
  • thoughtful sequencing of implementation (what to accelerate, defer, or stop)
  • holistic prioritization of opportunities to reinvest savings (which capabilities to build)
  • portfolio management of initiatives for inclusion and prioritization, including resourcing and funding
  • Monitor and assess performance & progress of portfolio initiatives against plan

The Head of Global Delivery Transformation is responsible for evolving technology strategy in close partnership with Technology Services. This will be important especially in the space of evaluation & executing on powerful new technologies like AI/ML to continue to remain relevant and maintain strategic advantage. While improving and streamlining processes will be part of the strategy the big differentiator will be to deploy the right technologies and bring in digital transformation and it becomes important for the candidate to have a high degree of proficiency in both technology and operational flows to be effective in this role.

The Head of Global Delivery Transformation would help in developing and driving initiatives that help a company grow, strengthen resiliency and improve controls.

The candidate for this role will possess and/or be able to demonstrate:

  • A proven track record at a senior global level in asset servicing or asset management. Over 15 years' leadership experience within operations and or technology
  • Prior background in leading a multi-disciplinary transformation capability with focus on creating long term sustainability:
    • Business architecture and design (inc. emerging tech innovation and deployment)
    • Processing engineering and tactical automation (e.g. RPA)
    • Portfolio management
    • Methodology & standards
    • Financial management
    • Resource management
  • Extensive, in-depth relevant experience in program management, including leading multi-year, cross-functional or enterprise-wide programs across both operations and technology functions within a global financial service enterprise.
  • Strong project planning skills and expertise in large, complex program management, across multiple work-streams; releases and complex data migrations
  • Capability to initiate, plan, execute, monitor, control and deliver multiple cross-organizational projects concurrently, working with multiple project teams, releases with extensive release management techniques.
  • An exceptional understanding of standards-based program management and business analysis practices (Agile/Six-Sigma/Lean), with demonstrable skills in program and project management tools and methodologies
  • Ability to work cross-enterprise to define and prioritize target client and product outcomes and ensure focus on these outcomes is maintained through program delivery.
  • Excellent leadership skills influencing global cross-functional teams with a focus on pro-active communication and managing multiple and sometimes challenging stakeholders.
  • Exceptional communication and relationship management skills, with an ability to think strategically, manage complexity, significant change and multiple key priorities.
  • Commercially astute with an ability to managing uncertainty with extensive experience in managing third parties, who are critical to the success of the program.
  • Demonstrated resiliency and track record of leading high-profile, high-pressure programs; Energy, enthusiasm and an obsession with quality and delivering to clients/stakeholders

A relevant graduate degree or master’s qualification

For further information, and to apply, please visit our website via the “Apply” button below.

  • Head of Global Delivery Transformation, India

    Found in: Whatjobs IN C2 - 6 days ago

    bangalore, India State Street Corporation Full time

    Head of Global Delivery Transformation, India - Managing Director Who we are looking for Global Delivery is a critical part of the business operations at State Street. We have around 30,000 staff various locations around the world including our key hubs in EMEA, APAC and North America and our global hubs in Hangzhou, China, Krakow and Gdansk in Poland,...

  • Global Head of ERP Transformation

    Found in: Whatjobs IN C2 - 3 weeks ago

    bangalore, India Signify Full time

    Job Title Global Head of ERP Transformation Job Description We’re looking for a Global Head of ERP Transformation to join our Digital Team in Bangalore. Working for Signify means being creative and adaptive. Our culture of continuous learning and commitment to diversity and inclusion creates an environment that allows you to build your skills and...

  • Head of Global Delivery Transformation, India

    Found in: beBee S IN - 7 days ago

    Bangalore, India State Street Full time

    Who we are looking forGlobal Delivery is a critical part of the business operations at State Street. We have around 30,000 staff various locations around the world including our key hubs in EMEA, APAC and North America and our global hubs in Hangzhou, China, Krakow and Gdansk in Poland, Bangalore, Hyderabad, Mumbai, Chennai, Coimbatore, Pune and Vijawada in...

  • Head of Global Delivery Transformation, India

    Found in: Whatjobs IN C2 - 7 days ago

    bangalore, India State Street Full time

    Who we are looking for Global Delivery is a critical part of the business operations at State Street. We have around 30,000 staff various locations around the world including our key hubs in EMEA, APAC and North America and our global hubs in Hangzhou, China, Krakow and Gdansk in Poland, Bangalore, Hyderabad, Mumbai, Chennai, Coimbatore, Pune and...

  • Global Head of ERP Transformation

    Found in: beBee S IN - 7 days ago

    Bangalore, India Signify Netherlands B.V. Full time

    We’re looking for a Global Head of ERP Transformation to join our Digital Team in Bangalore.Working for Signify means being creative and adaptive. Our culture of continuous learning and commitment to diversity and inclusion creates an environment that allows you to build your skills and career. Together, we’re transforming our industry.As the world...

  • SAP Global Practice Head

    Found in: Whatjobs IN C2 - 3 weeks ago

    bangalore, India Antal International Full time

    Job Description Summary role description: Hiring for a Global SAP Practice Head for a top tier global Digital Solutions, Systems Integration, Consulting and IT Services major. Company description: Our client is a tenured, global provider of a wide range of domain-driven technology solutions encompassing Digital Solutions, Consulting and IT...

  • Global Delivery, India Head of Custody, Complex Operations, and Reconciliation

    Found in: beBee S IN - 3 days ago

    Bangalore City, India State Street Full time

    Who we are looking for Global Delivery is a critical part of the business operations at State Street. We have around 30,000 staff various locations around the world including our key hubs in EMEA, APAC and North America and our global hubs in Hangzhou, China, Krakow and Gdansk in Poland and Bangalore, Hyderabad and Mumbai in India. Functionally, we are the...

  • Global Delivery, India Head of Business Risk Management

    Found in: beBee S IN - 3 days ago

    Bangalore City, India State Street Full time

    Who we are looking for Global Delivery is a critical part of the business operations at State Street. We have around 30,000 staff various locations around the world including our key hubs in EMEA, APAC, and North America and our global hubs in China, Poland, and India. Functionally, we are the backbone and nerve center supporting the entire investment...

  • Head, Talent Acquisition – Global Delivery

    Found in: beBee S IN - 2 weeks ago

    Bangalore, India State Street Full time

    Who we are looking for:  State Street is looking for a dynamic and experienced Head of Talent Acquisition to lead the overall hiring efforts across the global delivery teams - the backbone of our operational capabilities supporting hiring efforts across all things operations. This role will lead a global team of recruiting, sourcing and interview...

  • Delivery Head

    Found in: Whatjobs IN C2 - 1 week ago

    bangalore, India Avo Automation Full time

    Avo Automation is currently seeking young and creative individuals to join the Pilot team as a Product Consultant. In this role, you will be responsible for assisting our clients with their transformation programs by offering guidance and advice when necessary. You will have the opportunity to provide high-quality software testing products to our diverse...

  • Supply Chain Transformation Head

    Found in: Whatjobs IN C2 - 1 week ago

    bangalore, India Tata Consultancy Services Full time

    TCS is hiring for "Supply Chain Transformation Head". Details below-Role- SCM TransformationLocation-Bangalore/Mumbai/Hyderabad/ChennaiExp-15-22 YearsRole-• Accountable for driving Transformation programs across SCM domain.• Co-ordinating with Delivery / Account teams to track and ensure compliance to contractual Productivity commitments.• End-to-end...

  • Global Delivery, India Head of Global Business Integration

    Found in: Whatjobs IN C2 - 3 days ago

    bangalore, India State Street Corporation Full time

    Global Delivery, India Head of Global Business Integration (GBI) and Alternative Investment Services (AIS) - Senior Vice President Who we are looking for Global Delivery is a critical part of the business operations at State Street. We have around 30,000 staff various locations around the world including our key hubs in EMEA, APAC and North America and our...

  • Global Delivery, India Head of Custody, Complex Operations, and Reconciliation

    Found in: Whatjobs IN C2 - 3 days ago

    bangalore, India State Street Corporation Full time

    Global Delivery, India Head of Custody,plex Operations, and Reconciliation - Senior Vice President Who we are looking for Global Delivery is a critical part of the business operations at State Street. We have around 30,000 staff various locations around the world including our key hubs in EMEA, APAC and North America and our global hubs in Hangzhou, China,...

  • Global Delivery, India Head of Global Business Integration

    Found in: Whatjobs IN C2 - 1 week ago

    bangalore, India State Street Full time

    Who we are looking for Global Delivery is a critical part of the business operations at State Street. We have around 30,000 staff various locations around the world including our key hubs in EMEA, APAC and North America and our global hubs in Hangzhou, China, Krakow and Gdansk in Poland and Bangalore, Hyderabad, Chennai, Coimbatore, Pune and Mumbai in...

  • Global Delivery, India Head of Global Business Integration

    Found in: beBee S IN - 4 days ago

    Bangalore, India State Street Full time

    Who we are looking forGlobal Delivery is a critical part of the business operations at State Street. We have around 30,000 staff various locations around the world including our key hubs in EMEA, APAC and North America and our global hubs in Hangzhou, China, Krakow and Gdansk in Poland and Bangalore, Hyderabad, Chennai, Coimbatore, Pune and Mumbai in...

  • Head Of Sales

    Found in: Whatjobs IN C2 - 7 days ago

    Bangalore City, India MindMap Digital Full time

    Company Description MindMap Digital is a Digital Transformation enablement services and consulting organization based in Bengaluru. We specialize in assisting customers with assessing their digital operations, improving digital maturity, and implementing end-to-end transformation using RPA, Analytics, and AI. With our proprietary ROQS framework, we provide...

  • FAO Delivery Head

    Found in: Talent IN 2A C2 - 2 weeks ago

    Bangalore Rural, India Tata Consultancy Services Full time

    TCS is hiring for "FAO Delivery Head". Details below-Role- FAO Delivery HeadLocation-BangaloreExp-14-21 YearsRole-Minimum 14-21 years of experience in F&A Outsourcing industry of which at least 5 years in managing large programs of over 500 FTEs 2 • Experience in Client Relationship Management – engaging with CFOs, key client stakeholders, understanding...

  • FAO Delivery Head

    Found in: Whatjobs IN C2 - 2 weeks ago

    Bangalore Rural, India Tata Consultancy Services Full time

    TCS is hiring for "FAO Delivery Head". Details below- Role- FAO Delivery Head Location-Bangalore Exp-14-21 Years Role- Minimum 14-21 years of experience in F&A Outsourcing industry of which at least 5 years in managing large programs of over 500 FTEs 2 • Experience in Client Relationship Management – engaging with CFOs, key client stakeholders,...

  • FAO Delivery Head

    Found in: Appcast Linkedin IN C2 - 2 weeks ago

    Bangalore Rural, India Tata Consultancy Services Full time

    TCS is hiring for "FAO Delivery Head". Details below-Role- FAO Delivery HeadLocation-BangaloreExp-14-21 YearsRole-Minimum 14-21 years of experience in F&A Outsourcing industry of which at least 5 years in managing large programs of over 500 FTEs 2 • Experience in Client Relationship Management – engaging with CFOs, key client stakeholders, understanding...

  • Global Delivery, India Head of Business Risk Management

    Found in: Whatjobs IN C2 - 3 days ago

    bangalore, India State Street Corporation Full time

    Global Delivery, India Head of Business Risk Management (BRM) - Managing Director Who we are looking for Global Delivery is a critical part of the business operations at State Street. We have around 30,000 staff various locations around the world including our key hubs in EMEA, APAC and North America and our global hubs in China, Poland, and...