Program Manager

3 weeks ago


Bangalore, India iimjobs Full time

About the job:


Role purpose and scope:


- Interact with customers to prioritize solving business problems; discover opportunities to optimize, automate, and improve an organization's business processes; and develop specification roadmap for data science projects to augment decision-making and execution effectiveness.

Performance Areas


- Customer discovery and development interviews, establish customer success metrics.


- Develop project concept notes, specifications, and user stories.


- Guide and liaison with product engineering teams to deliver the customer solutions as conceived.


- Achieve and maintain customer success.


Technical/Functional Experience:


- Support formulation of problem statement and definition of scope.


- Construct problem statement including problem description.


- Contribute to project planning and effort estimation within scope, identify risks and mitigation approaches.


- Translate requirements into functional specifications for technology teams and work closely with project managers, developers, and testers to ensure successful project delivery.


- Demonstrate exceptional requirement gathering skills, Write well formed, validated requirements and manage changes. Use appropriate tools to record, track and manage requirements.


- Work closely with the Business Head along with CEO on core areas like: Strategy deployment, Program Management, Project execution & operational excellence to achieve business objectives.


- Provide support in deploying short term and long-term strategy.


Program Management: Lead programs on key initiatives working with the business teams.


Project execution:


- Assess existing systems and processes to identify gaps and enable implementation.


- Ensure the organization is working on key priorities of the business, identifying key success metrics, and evaluating progress.


- Schedule the reviews and follow up on the actions from the meetings with the respective teams for action and closure.


Internal & external communication:


- Support the CEO in external events and industry bodies.


- Liaise with the communication team on the social media posts and key business post.


Essential Skills / Personality:


- 3-7 years hands on experience in either customer facing roles like requirement gathering, technical sales / business development, Support the leadership team in the development of RFI's, RFP's and Service offerings.


- Build and maintain strong relationships at different levels & Experience in stakeholder management, program management.


- Commercial/Business strategic mindset.


Qualification:


- A degree in Bachelors / Master of Business Administration or


- 3-7 years proven experience as a Business Analyst / Program manager in a related role like Strategy consulting, Business transformation.


Job Experience:


- Minimum of 3 to 7 years experience in relevant role.


Highly Desirable:


- Experience in data science or software engineering projects as a technical contributor OR


- Experience in product management for software or data services, OR


- Experience in implementing predictive analytics projects.


Career progression: Customer-facing, and Business Management career path, Business Consulting.


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