![timesjobs](https://media.trabajo.org/img/noimg.jpg)
Customer Relationship Executive
2 months ago
We are looking for a Client Relations Executive to create and nurture long-term relationships with customers. You will resolve any issues that arise to ensure customers are satisfied with our services.
In this role, you should be an excellent communicator whos able to grasp customer needs and brainstorm ways to fulfill them. If you also have a background in customer service and knowledge of our industry, wed like to meet you.
Your goal will be to help us safeguard our revenue and retain our customers.
Responsibilities
Build relationships with customers
Create plans to address clients business needs
Advise clients on creating profitable processes
Schedule regular meetings with customers to ensure they are satisfied
Act as point of contact for complaints and escalate issues as appropriate
Help sales team up-sell or cross-sell services and products
Ensure both the company and clients adhere to contract terms
Study competition to find new ways to retain customers
Set sales and revenue targets and work diligently to meet them
Collaborate with internal teams (e.g. sales, engineers, senior management) to address customers needs
Requirements
Proven experience as a Client Relations Executive
Proven track record of meeting and exceeding targets
Background in customer service; IT industry knowledge is a plus
Experience tracking relevant KPIs (e.g. customer satisfaction)
Proficient in MS Office, with working knowledge of CRM platforms (e.g. Salesforce)
A customer-oriented attitude
Excellent communication and negotiation skills in English and Hindi
Problem-solving aptitude
Ability to work well with a team
Education : B. Tech, MBA
Experience : 2 plus Years
-
Customer Relationship Executive
2 months ago
Cochin/ Kochi/ Ernakulam, India Infocom Software Full timeApply for Customer Relationship Executive, Career Progress Consultants in Cochin/ Kochi/ Ernakulam for 2 - 3 Year of Experience on TimesJobs.com.
-
Customer Relationship Executive
2 months ago
Cochin, Kerala, India Infocom Software Full timeApply for Customer Relationship Executive, Career Progress Consultants in Cochin/ Kochi/ Ernakulam for 2 - 3 Year of Experience on
-
Customer Relationship Executive
3 months ago
Kochi, India Stringz HR Consultancy Services Full timeWe are recruiting for an experienced Customer Relationship Executive to be responsible for engaging with key customers by building and preserving trusting relationships. As Customer Relationship Executive you will constantly identify opportunities to grow the customer base and build positive relationships with new clients. You should also be strategic and...
-
Customer Relationship Executive
3 months ago
Ernakulam, India Brand Buddhi Full timeBuilding and maintaining profitable relationships with key customers. - Overseeing the relationship with customers handled by your team. - Follow up and Updates. - Schedule an appointment with marketing executives. **Salary**: ₹10,000.00 - ₹14,000.00 per month Ability to commute/relocate: - Ernakulam, Kerala: Reliably commute or planning to relocate...
-
Customer Relationship Executive
2 months ago
Ernakulam, India Leaves International Full time**Customer Relationship Executive** **JD** - Building and maintaining profitable relationships with key customers. - Manage Incoming and outing Calls from Clients ensuring service is delivered within the required time frames **Requirement** - Graduate - Gender Preference : Female - Fresher/Proven Experience in customer relations or a similar customer -...
-
Customer Relationship Executive
3 months ago
Ernakulam, India Gairme Solutions Full timeWe are hiring Customer Relationship Executives for one of the reputed builders in Cochin. Experience: 3-4 Years Qualification: Any Graduate Locations Cochin **Requirements**: - **Should have experience in the construction industry** **Contact: 6282679922** **Job Types**: Full-time, Regular / Permanent **Salary**: Up to ₹30,000.00 per...
-
Customer Relationship Executive
3 months ago
Ernakulam, India HIREARC Full timeA customer relations executive is an upper management customer service employee who **oversees all interactions between a company and its customers**. These employees manage and develop strategies for building relationships and aim to provide a consistent, positive experience to every customer. 1 yr experience in costumer service. **Salary**: ₹12,000.00...
-
Customer Relationship Executive
3 months ago
Ernakulam, India Syama Dynamic Group of Companies Full time**About SyamaDyanamic Group** Established in 2010, SyamaDynamic business has deep-rooted values of trust and transparency along with a never-ending pursuit of quality and customer satisfaction. We have diversified business interests across health and fitness, Construction, Foods, IT and retail segments. Several globally renowned brands are continuously...
-
Customer Relationship Executive
3 months ago
Kochi, India Black and White Creations Pvt.Ltd Full timeWe are looking for an earnest relationship executive to initiate and nurture steady, mutually beneficial relationships with our clients. As a relationship executive, you should maintain contact with clients, work to understand their needs, and then advise them on which of our offerings could best support their objectives. You should also make use of CRM...
-
Customer Relationship Executive
3 months ago
Ernakulam, India We Roots Pvt Ltd Full timeLocation : Kochi /Kakkanad / Vyttila / Palarivattom Package : 12k to 15k Contact : 8891116230 / 9895246381 Min : 1 yr Experience Need Customer Relationship Executives or officers with minimum 1 year Experience. Key Responsibilities: Inbound calls Cold Calling Customer Management Problem resolving **Salary**: ₹12,000.00 - ₹15,000.00 per...
-
Customer Relationship Executive
2 months ago
Ernakulam, India Sree Gokulam Motors & Services Pvt Ltd. Full timeCustomer Relationship Executive - Booking Entry - Prepare Sales Report and maintain sales registers. - Maintain report regarding changes done against bookings. - Maintain Insurance renewal policy payment report. - Assist registration team for taking insurance, fast tag and first stage. **Job Types**: Full-time, Regular / Permanent, Fresher **Salary**:...
-
Customer Relationship Executive
2 months ago
Ernakulam, India Talent Mind Consultancy Full timeWe are hiring Position - Customer Relationship Executive Salary - 20k Location - Ernakulam Experience-1-2year **Job Details** - Implement processes for consistent team handling of customer complaints - Analyzes and reports performance data on customer escalation trends and business improvement plans - Proactively identifies issues and implements plans...
-
Customer Relationship Officer
2 months ago
Cochin, Kerala, India timesjobs Full timeJob DescriptionWe are looking for a 6 months to 1 year experienced customer relationship officer to be responsible for engaging with key customers by building and preserving trusting relationships. The customer relationship manager will constantly identify opportunities to grow the customer base and build positive relationships with new clients. You should...
-
Customer Relationship Executive
3 months ago
Kochi, India HRQuadrant Full time**Role : Customer Relationship Executive** **Location : Cochin** **Salary Package : 15000-18000k** **Duties and Responsibilities** - Building and maintaining profitable relationships with key customers. - Overseeing the relationship with customers handled by your team. - Resolving customer complaints quickly and efficiently. - Keeping customers updated on...
-
Customer Relationship Executive
3 months ago
Ernakulam, India Analytix Fintech International Pvt Ltd. Full time**The role of the Customer Relationship Executive requires the following skills and responsibilities**: - Strong command of the English language: Fluency in English is essential to ensure clear and effective communication with clients. **Requirements for the position include**: - Commerce background: A background in commerce or a related field would be...
-
Customer Relationship Executive
3 months ago
Ernakulam, India QUADRANT Full time**We are Hiring !!!** **CUSTOMER RELATIONSHIP EXECUTIVES** **( Preferring Females )** **For a leading Cosmetic Clinic** **Location - Cochin** - Job description ( Roles & Responsibility )_ - Build good rapport with the clients. - Understand the needs and requirements of the clients - Explain the importance and the different stages of the program to the...
-
Customer Relationship Executive
3 months ago
Ernakulam, India GRAIN ‘N’ GRACE FOOD INGREDIENTS MANUFACTURING PVT. LTD. Full timeWe Grain N Grace backed by professionals with more than decade’s experience in the industry, develops, manufactures and markets innovative and quality bakery ingredients offering exceptional performance and delightful in Customer B.C. Led by creativity, our Product Innovation Department ensures to use cutting edge technology in developing new products and...
-
Customer Relationship Executive
3 months ago
Ernakulam, India Samagra Progressive Learning Solutions Pvt Ltd Full timeThe Customer Relationship Executive of Samagra Progressive Learning Pvt ltd calls potential customers to attend the various paid & free webinars over the phone to entrepreneurs who are looking for such training initiatives. The job is to reach out to various customers over the phone, explain the product features and deliver value to the customers. **Key...
-
Customer Relationship Executive
2 months ago
Ernakulam, India Universal Study Full time**Required FEMALE Customer Relationship Executive. (URGENT HIRING)** Qualification : Any Graduate. (Fresher / Graduate / Min 6 months Experience / 1 yr Experience ) Strong Communication Skills ( English / Malayalam). Job Description: - Work from office only. - Research and build relationship with new clients. - Maintain consistent contact with existing...
-
Customer Relationship Executive
3 months ago
Ernakulam, India Moopens Energy Solutions Pvt Ltd Full timeBest Opportunity to deal with Solar Energy Projects and we are dealing with KSEB and many others. Post : Customer Relationship Executive (Ladies Preferred) Qualification : Any Degree with basic computer knowledge (Fresher or Experienced) and Electrical or Solar related Background will be an added advantage. Location : Ernakulam pursuing or final year...