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Process Re-engineering

4 months ago

Bangalore, India State Street Full time

Who we are looking for

This role is within the Global Product Enablement Team (GPET) which is part of the Global Product organisation, which supports various Product groups.

As a member of Re-engineering team, the incumbent will partner with stakeholders across different business teams & regions, to identify opportunities & work with business units and various other stakeholders to improve the efficiency & effectiveness of their processes. The focus will be on streamlining and standardizing processes, improving service delivery and reducing inherent risks through process redesign, automation and digitization

Why this role is important to us

The team you will be joining plays an important role in the overall success of the organization. Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. To make that happen we need teams like yours to help navigate employees and the organization as a whole. In your role you will strive for cutting-edge solutions, that are straightforward and scalable. You will help us build resilience and execute day to day deliverables at our best. 

Join us if making your mark in the financial services industry from day one is a challenge you are up for.

What you will be responsible for

As Assistant Vice President you will

  • Lead initiatives to redesign key business processes related to global product by applying Lean principles to eliminate waste, streamline workflows, and enhance the overall efficiency of product enablement processes. Assist with evolving the strategic thinking around digital assets services by performing research into this space to help with building business cases.
  • Create and maintain comprehensive documentation of global product enablement processes using Business Process Management (BPM) tools. Ensure that process documentation is standardized, accessible, and aligned with organizational objectives.
  • Conduct thorough assessments of existing processes within the global products enablement lifecycle. Use advanced analytical techniques to identify areas for improvement, optimize process flows, and enhance cross-functional collaboration.
  • Identify opportunities for process automation within the global products business. Collaborate with business teams to implement automation solutions that increase productivity, reduce time-to-market, and enhance product quality.
  • Utilize data analytics to gain insights into the performance of global product businesses. Develop actionable insights and recommendations to drive continuous improvement and optimize resource allocation.
  • Establish and maintain standardized processes and best practices for global product businesses. Develop and implement process governance frameworks to ensure consistency, compliance, and scalability.
  • Drive digital transformation initiatives within the global products businesses. Identify and leverage emerging technologies and digital solutions to enhance process efficiency, agility, and innovation.
  • Establish governance, change management and key milestones to track and manage project delivery. Manage all aspects of the project, including requirements, design, development priorities, quality assurance, communications, deployment and stabilization.
  • Build and manage relationships with key stakeholders and ensure strong teaming, and improve the overall success of the project. Act as consultant or advisor by sharing experience, ideas and solutions to transform product businesses

What we value

These skills will help you succeed in this role

  • Experience with re-engineering/lean/automation transformation; End-to-end journeys at scale, using multiple process improvement levers/ technologies
  • Strong analytical skills, critical thinking, problem solving, and decision making
  • Proficiency in BPM tools, BRD, process modelling techniques, and documentation standards.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively across geographically dispersed teams and influence stakeholders at all levels.
  • Familiarity with digital transformation concepts and emerging technologies relevant to global product development and enablement.
  • Should have good sense of organizational change management required for agile transformation. Demonstrated ability to learn quickly in order to understand our rapidly evolving product, business and client needs

Education & Preferred Qualifications

  • Bachelors Degree
  • 12+ years of experience in business consulting leading large-scale implementation programs in consulting or financial services industry.
  • 8+ years of experience in Process Engineering â Workflow, AI & Process Automation experience (from current state thru target state and implementation).
  • Knowledge of one or more automation technologies and/or a masterâs degree will be an added advantage
  • Ability to build stakeholder networks, effective collaboration and partnership capabilities and ability to influence at all levels of the organization
  • Very strong organizational skills, ability to meet deadlines and proven experience in working with large cross functional teams will be a plus
  • Six Sigma, Lean, Project Management, Change Management

Additional requirements

None

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, weâre making our mark on the financial services industry. For more than two centuries, weâve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. Youâll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employeesâ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers