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Senior Offshore Revenue Operations Specialist

2 months ago

Bengaluru, India Epsilon India Full time
Company Description

When you’re one of us, you get to run with the best. For decades, we’ve been helping marketers from the world’s top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon’s best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon India is now Great Place to Work-Certified™. Epsilon has also been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. For more information, visit epsilon.com/apac or our LinkedIn page.

Job Description

Overview and Job Description:

The Revenue Operations Senior Associate role is a newly created highly visible position that will be a key contributor of Epsilon’s offshore Revenue Operations team. Responsibilities include Development and support of standard Revenue Operations reporting and dashboards, as well as standard periodic standard data integrity checks. As the team continues to grow, we expect to identify and transition additional Revenue Operations requirements including the support of targeting / quota values, and forecasting. The ideal candidate is a well-rounded performer who thrives in a fast paced and demanding environment, embraces a collaborative work style and possesses a clear customer and operations focus.

Responsibilities

  • Develop and support existing standard reporting including (but not limited to)
    • Weekly Pipeline summary package
    • Monthly business review / Publicis update materials
    • Standard Sales forecasting reporting
    • Lead generation / contact reporting
    • Account activity reporting
  • Develop and improve operational control processes to ensure pipeline / sales tracking data integrity.
  • Update and oversee information integrity of Salesforce and other systems in Epsilons CRM system architecture.
  • Develop and audit full suite of financial reports across multiple reporting platforms.
  • Provide project management for reporting and corporate FP&A initiatives.
  • Update and manage Salesforce data as required.
  • Ad hoc Sales and revenue analysis as required.
Qualifications

  • 3-5 years experience in Sales / Revenue or Marketing Operations in a global organization
  • BA required in BA in Business, Marketing, or Finance preferred.
  • Systems experience: Salesforce & MS office (required), connected applications (LinkedIn Sales Navigator, Zoominfo, OutreachIO etc) preferred.
  • Proven analytic ability (Ability to conceive and implement complicated operational analysis).
  • Sales / Marketing report development experience required.
  • Experience in development or assessment of business process and system data integrity
  • Highly motivated and self-directed; exhibits thought leadership and strong critical thinking skills
  • Excellent communication and influencing skills;

Additional Information

Epsilon is committed to promoting diversity, inclusion, and equal employment opportunities by using reasonable efforts to attract, recruit, engage and retain qualified individuals of all ethnicities and backgrounds, including, but not limited to, women, people of color, LGBTQ individuals, people with disabilities and any other underrepresented groups, traits or characteristics.