Program Manager RBS

1 month ago

Bengaluru Bangalore, India timesjobs Full time
#

**Company:** Amazon.com, Inc. (NASDAQ:AMZN)

**Location:** Seattle

Amazon.com, Inc., a Fortune 500 company based in Seattle, opened on the World Wide Web in July 1995 and today offers Earth's Biggest Selection. Amazon.com, Inc. seeks to be Earth's most customer-centric company, where customers can find and discover anything they might want to buy online, and endeavors to offer its customers the lowest possible prices. Today, we operate retail websites in more than twenty countries, offering millions of products in more than 40 categories worldwide, and we still like to work hard, have fun, and make history

## Retail Business Services (RBS) Program Manager

RBS is looking for a highly skilled and analytical Program Manager, with a passion for making an impact through innovation and delivering solutions at scale.

### Key Job Responsibilities

1. Ambiguity Management; will be working in a new environment where there is no clear 'right' path or solution defined earlier.
2. Developing the strategy and aligning with leadership.
3. Developing tech-first solutions for reducing the manual dependency to drive cost-effective and centralized teams.
4. Diving deep into the data, analyzing trends, inputs to provide data-driven solutions to permanently eliminate the defects.
5. Understand partner teams' problems, identify sweet spots to enable premium relationships with key high-level stakeholders such as category leaders, country managers of new MP launches.
6. Deliver Results; Work backwards from the business impact and customer experience to define the steps to be followed.

### Candidate Profile

The successful candidate will have project management skills with the ability to conduct in-depth analyses, think big, and identify game-changing opportunities. In addition, you will be expected to deliver solutions and programs that are technology-based, highly scalable, secure, and flexible - all while maintaining customer and business partner focus. You will work with internal and external stakeholders to identify, define, and specify solutions meeting our customers and selling partner needs.

The individual would have targets on process standardization, automation, and business metrics.

## About the Team

The vision of Inbound Support Services (ISS) is to ensure that all inventory coming into the Amazon Warehouse gets inbounded seamlessly so as to be available for customers to purchase. We ensure the correctness of inventory as per Amazon standards to ensure the right inventory is available for sale. We take corrective actions to rectify any inventory defect, thereby making sure only the right inventory is inbounded in our FCs. We dive deep into these defects to determine the root cause, categorize the defects, partner with respective internal/external teams to resolve the defect.

**Locations:**
- IND
- KA
- Bangalore

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