Senior Manager, IT Infrastructure

3 weeks ago


Bengaluru, India Unacademy Full time

Responsibilities include :

  • Infrastructure Management, ITSM tools/processes, change management, asset management, SaaS deployment and FMS management
  • Building processes and team/s which can ensure quick resolution of issues/requirements and strong collaboration with other stakeholders
  • Management of Networks, Network Security, Wireless, Information Security requirements, application delivery and G Suite
  • Promoting data driven culture for better understanding and analysis of trends to forecast issues and proactively resolving them
  • Collaborating and responding to potential information security incidents, to mitigate risk, determine reporting requirements, and developing corrective action plans when needed
  • Communicating effectively with the highest levels of management and decision-making individuals within the organization


Skills required:

  • Familiar with industry standards related to IT Controls – ITIL, ISO 27001, NIST,
  • Self starter and willingness to roll up the sleeves and work with the team
  • 10+ years of experience in IT Infrastructure and End-User management
  • Understanding of Networking, Network Security, Wireless, Information Security requirements
  • Experience of setting up and tracking KPIs
  • Demonstrated leadership and problem-solving skills, and ability to work under pressure
  • Familiar with industry standards related to IT Controls – ITIL, ISO 27001, NIST,
  • Professional security certifications, such as ITIL, PMP, CGEIT will be handy



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