Resource - Network

2 weeks ago

Chennai, India Royal Enfield Full time

Job Purpose

The Resource-Network is responsible for the smooth functioning and upkeep of the IT infrastructure (including software and hardware) at RE.


Key Responsibilities

Network Architecture and Planning

  • Suggest architecture of Royal Enfield Network to Infra Head
  • Stay updated on new technology and its implications to ROYAL ENFIELD Network.
  • Keep Network Architecture (WAN, LAN, Cloud, Wifi) and other related documents updated
  • Deploy necessary tools to monitor the network.
  • Review LAN architectures of Data Center, Plants, HQ, Warehouse, offices etc
  • Maintain EOS and EOL of all devices and suggest timely replacements
  • Participate/Manage network projects with external vendors.

Capacity Management

  • Continually reviewing current service capacity and service performance
  • Ensuring Team follow the right approach while installing new network devices in production.
  • There should be thorough review of system resources and discussion before deployment.
  • Sufficient sizing of network links should be done well in advance to avoid unexpected performance issues or resource crunch.
  • Propose upgradation/ changes in system resources if any to Infra Head well in advance

Availability Management

  • All mission Critical network devices should be configured in high availability.
  • HA Failover testing half yearly/ yearly or based on business need
  • Ensuring the Backup of all critical network devices are done as per defined policy.
  • Network Links review every week to see SLAs of service providers.
  • Oversee usage of Tools to monitor network availability

Configuration management

  • Manage configuration of all network devices
  • Execute changes and configuration as required
  • POC and Upgrade of network devices after getting approvals from Infra Head
  • Keep backup of configurations.
  • IT Infra Processes compliance and Documentation of core domain
  • Ensuring up to date SOPs uploaded on portals for network team operations.
  • Develop and maintain documents of Network and security devices
  • Assisting in designing and implementation of the Infrastructure support processes and policies
  • Identify and facilitate training programs for IT team to improve productivity of IT tools.

Operations management

  • Supervise the daily operations of any future NOC and FMS network team/security domain leads.
  • Analysis of network traffic flow and take appropriate improvement actions wherever needed
  • Escalate and report the exceptions to Infra Head.

Technical Support

  • Technical support to be given to CMS domain leads wherever they stuck, Provide L3 / L4 Support on network and security devices and Conclude RCA
  • Do analysis and prepare RCAs for major incidents and submit to Infra head.
  • Make sure proper handover to be given at the time of replacement of domain leads.

Security and Patch Management

  • Ensure upgradation of firmware’s and other security updates on all critical network devices on a Quarterly basis. This include testing of patches on test environment and then pushing to production environment
  • Hardening of Network device as per standards.
  • Ensure updating all security devices like Firewall’s OS on latest firmware, IPS, IDS with latest signatures on all internet firewalls.
  • Quarterly review of Vulnerability Assessment Scan and closure penetration testing of all Network critical devices).
  • Test and VAPT scan data center devices before setting up in the production environment.
  • Do activities for Infra compliance for ISO27001 security standards

Log management Event log analyzer

  • Review logs as per the access management.
  • Analyzing logs and try to find out a pattern of the vulnerability. Check for suspicious contents accessed by any user.
  • Real Time Review multiple login failures, command executed on the firewall etc.
  • 100% capturing of Admin Activities / Task (internal / FMS Team) done on Network devices.
  • Any changes made in system without approval can be tracked down
  • Real time analyzing of events logs generated out of the system - to ensure the system is free of Bots, Phishing activities, Virus.
  • Backup of Log analysis for Audit requirement

IT Change Management

  • Operates as the Change Manager for IT network changes.
  • Support Infra Head on completion of Changes authorized.


Role Specific Competencies

  • Good understanding of infrastructure, products, standards and configuration
  • Ability to work flexible and stretch hours
  • Demonstrate ownership of and accountability for relevant products and services
  • Ability to work as part of a team and independently
  • Ability to successfully handle multiple tasks while under pressure
  • People Management skill; Working in synergy with cross functional teams


Strong understanding of following technologies

  • Fortinet SD-WAN and UTM including FortiAnalyzer and FortiManager
  • Cisco Wireless LAN Controller, Indoor and outdoor wireless access points
  • Forescout NAC or similar
  • CyberArk PAM or similar
  • Citrix and F5 Application Load Balancer
  • Cisco Routing and Switching
  • Cisco Data Center Networking (Nexus)


Having understanding of following will be an added advantage -

  • Web Proxy
  • Cloud Networking (Azure, GCP)
  • Secure Web Gateway
  • Zero Trust Network Access
  • Any SASE Solution


Interaction and Work Purpose

FMS network and security team - Interaction for daily incident management, new requirements, Changes etc.

IT Coordinators of all Royal Enfield Businesses -

  • To review the network related Problems
  • To work out new possibilities for improving Performance and Processes related to Facility Management, Backup of Critical Devices & network Management.

Technical experts Interaction with technical experts of key vendors


Experience

  • 5+ years of relevant experience
  • Experience in providing Technical Support
  • Experience in Manufacturing/ Automotive industry


Education

  • BE/BTech/MCA/ Diploma in Systems / engineering

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