Network (Urgent)

6 days ago

Chennai, India Royal Enfield Full time
Job Purpose

The Resource-Network is responsible for the smooth functioning and upkeep of the IT infrastructure (including software and hardware) at RE.

Key Responsibilities

Network Architecture and Planning

- Suggest architecture of Royal Enfield Network to Infra Head- Stay updated on new technology and its implications to ROYAL ENFIELD Network.- Keep Network Architecture (WAN, LAN, Cloud, Wifi) and other related documents updated- Deploy necessary tools to monitor the network.- Review LAN architectures of Data Center, Plants, HQ, Warehouse, offices etc- Maintain EOS and EOL of all devices and suggest timely replacements- Participate/Manage network projects with external vendors.

Capacity Management

- Continually reviewing current service capacity and service performance- Ensuring Team follow the right approach while installing new network devices in production.- There should be thorough review of system resources and discussion before deployment.- Sufficient sizing of network links should be done well in advance to avoid unexpected performance issues or resource crunch.- Propose upgradation/ changes in system resources if any to Infra Head well in advance

Availability Management

- All mission Critical network devices should be configured in high availability.- HA Failover testing half yearly/ yearly or based on business need- Ensuring the Backup of all critical network devices are done as per defined policy.- Network Links review every week to see SLAs of service providers.- Oversee usage of Tools to monitor network availability

Configuration management

- Manage configuration of all network devices- Execute changes and configuration as required- POC and Upgrade of network devices after getting approvals from Infra Head- Keep backup of configurations.- IT Infra Processes compliance and Documentation of core domain- Ensuring up to date SOPs uploaded on portals for network team operations.- Develop and maintain documents of Network and security devices- Assisting in designing and implementation of the Infrastructure support processes and policies- Identify and facilitate training programs for IT team to improve productivity of IT tools.

Operations management

- Supervise the daily operations of any future NOC and FMS network team/security domain leads.- Analysis of network traffic flow and take appropriate improvement actions wherever needed- Escalate and report the exceptions to Infra Head.

Technical Support

- Technical support to be given to CMS domain leads wherever they stuck, Provide L3 / L4 Support on network and security devices and Conclude RCA- Do analysis and prepare RCAs for major incidents and submit to Infra head.- Make sure proper handover to be given at the time of replacement of domain leads.

Security and Patch Management

- Ensure upgradation of firmware’s and other security updates on all critical network devices on a Quarterly basis. This include testing of patches on test environment and then pushing to production environment- Hardening of Network device as per standards.- Ensure updating all security devices like Firewall’s OS on latest firmware, IPS, IDS with latest signatures on all internet firewalls.- Quarterly review of Vulnerability Assessment Scan and closure penetration testing of all Network critical devices).- Test and VAPT scan data center devices before setting up in the production environment.- Do activities for Infra compliance for ISO27001 security standards

Log management Event log analyzer

- Review logs as per the access management.- Analyzing logs and try to find out a pattern of the vulnerability. Check for suspicious contents accessed by any user.- Real Time Review multiple login failures, command executed on the firewall etc.- 100% capturing of Admin Activities / Task (internal / FMS Team) done on Network devices.- Any changes made in system without approval can be tracked down- Real time analyzing of events logs generated out of the system - to ensure the system is free of Bots, Phishing activities, Virus.- Backup of Log analysis for Audit requirement

IT Change Management

- Operates as the Change Manager for IT network changes.- Support Infra Head on completion of Changes authorized.

Role Specific Competencies

- Good understanding of infrastructure, products, standards and configuration- Ability to work flexible and stretch hours- Demonstrate ownership of and accountability for relevant products and services- Ability to work as part of a team and independently- Ability to successfully handle multiple tasks while under pressure- People Management skill; Working in synergy with cross functional teams

Strong understanding of following technologies

- Fortinet SD-WAN and UTM including FortiAnalyzer and FortiManager- Cisco Wireless LAN Controller, Indoor and outdoor wireless access points- Forescout NAC or similar- CyberArk PAM or similar- Citrix and F5 Application Load Balancer- Cisco Routing and Switching- Cisco Data Center Networking (Nexus)

Having understanding of following will be an added advantage -

- Web Proxy- Cloud Networking (Azure, GCP)- Secure Web Gateway- Zero Trust Network Access- Any SASE Solution

Interaction and Work Purpose

FMS network and security team - Interaction for daily incident management, new requirements, Changes etc.

IT Coordinators of all Royal Enfield Businesses -

- To review the network related Problems- To work out new possibilities for improving Performance and Processes related to Facility Management, Backup of Critical Devices & network Management.

Technical experts Interaction with technical experts of key vendors

Experience

- 5+ years of relevant experience- Experience in providing Technical Support- Experience in Manufacturing/ Automotive industry

Education

- BE/BTech/MCA/ Diploma in Systems / engineering

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