MSP Specialist

4 weeks ago

Hyderabad, India Randstad Enterprise Full time

Role: MSP Specialist

Location: Hyderabad, Telangana

Employment: Full Time

Shift timings: Split shift (2pm IST- 11pm IST)


As an MSP Jr Specialist, you will act as a liaison between client hiring managers and suppliers, relevant Opco teams, client hiring managers, and candidates (as required).


In addition, you will act as the first level of support for inquiries on matters such as requisitions,

candidate matching, supplier queries, and vendor management system (VMS) queries.


Key Responsibilities


● Entering requisitions into the VMS on behalf of the factory worker hiring managers (hiring managers requesting professional workers, will enter their own requisitions into the VMS

● Liaising with suppliers when new requisitions are received and ensuring candidates are attached to the new requisitions

● Processing extension requests, system onboarding, updating requisitions with any new information, system off boarding

● Responsible for cleaning VMS data, i.e. the supplier/candidate files in the VMS with the correct

assignment information

● Mailbox management, liaising with suppliers who are in communication with the hiring managers

● Create new supplier registration process in VMS

● Manage and maintain basic reporting of on boarded and off boarded candidates


Key Expertise:


● Familiarity with working in a vendor management system(VMS) or applicant tracking system(ATS)

● Strong interpersonal and communication skills

● Proven ability to work within a team environment

● Extremely detailed oriented and ability to handle multiple priorities simultaneously

● Ability to prioritize tasks in multiple systems

● Proficient in Excel - able to maintain large spreadsheets

● Great follow up skills


Qualifications:


● Degree holder with at least 1-2 years’ experience in staffing or MSP account management


EXPERIENCE:


● Minimum 2 years’ experience in HR or customer service, with deep understanding of the technology or non-technology sector.

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