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Section Head-Customer Support
3 days ago
Responsibilities :
Compliance to customer specific requirement (RNAIPL, TKML, Reva, Whirlpool, Samsung& Ashokleyland)
Initiate & ensure the Engineering changes implementation in the parts as per customer requirement.
Monitor the Sequence rejection and communicate to plant and take CM.
Customer's approval for changes made in Process / Product / Packing / Transportation.
Monitoring of CAPA against customer complaints & their effectiveness for these actions.
To plan and develop the skill matrix of section's members as per roles and responsibility.
Training and understanding of person to attend market claims.
Fitment process of new model glasses in vehicle & their quality parameters.
Skills:
Knowledge of Glass Manufacturing process., Claim handling procedure,
Excellent in Problem solving techniques, Engineering change procedure, FMEA, PQCT, PPAP ,MSA, SPC.
Exp- 8 to 10 years
Location- Chennai
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Chennai, India Asahi India Glass Limited (AIS) Full timeResponsibilities :Compliance to customer specific requirement (RNAIPL, TKML, Reva, Whirlpool, Samsung& Ashokleyland)Initiate & ensure the Engineering changes implementation in the parts as per customer requirement.Monitor the Sequence rejection and communicate to plant and take CM.Customer's approval for changes made in Process / Product / Packing /...
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