Documentation Specialist

2 weeks ago


Chennai, India GreenTree Immigration Full time
  • Responsible for entire visa processing for Canada and Australia Immigration.

• Screening and verifying the documents of the clients based on the 

category of Visa.

• Knowledge of resume writing and resume marketing.

• Interacting with clients to solve their queries related to the process.

• Taking follow-up from the clients by calling them and reverting by emails.

• Updating the clients regarding any changes in the Visa process.

• To achieve a set benchmark of client satisfaction backed by zero refunds 

and escalations.

• Interview all clients and handle applications face to face and by post to 

determine client eligibility.

• Supervise the completion of all relevant visa and immigration documents 

and ensure that they are received within the time limit set by the 

government.

• Review and ensure that all of the information provided by clients is 

accurate and correct preparing and checking all legal documents.

• Processing Applications and fulfilling requirements on behalf of clients



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