EA for Collections and Client Liaison
2 months ago
JOB DESCRIPTION
Name of the Position
EA for Collections and Client Liaison
Brief Background
This role is crucial for enhancing communication between the Sales and Delivery teams, focusing specifically on managing collections and client follow-ups to ensure efficient operations.
Name of the Role/ Domain
EA for Collections, Delivery Communication, & Client Follow-up – CMD Office
Reporting to
CEO – CMD / Lead EA
What the Role needs to Achieve
The primary objective is to streamline communication regarding client payments and collections status, improve collection efficiency, and proactively address issues to ensure timely collections.
Location
Nashik
ROLES AND RESPONSIBILITIES
Role: Manages communication with Delivery and Sales teams, focusing on collections and client follow-ups.
Responsibilities:
Coordinate with the Sales and Delivery teams to monitor collections and address issues proactively.
Ensure regular communication between you, the Delivery team, and Sales regarding client payments and collections status.
Prepare updates and action plans to improve collection efficiency.
Work Distribution: Works with finance and sales teams to ensure collections are on track and escalate any delays for your input.
ESSENTIAL KNOWLEDGE AND SKILLS REQUIRED
- Strong communication and interpersonal skills.
- Proficiency in financial analysis and reporting.
- Ability to coordinate effectively with multiple teams.
- Strong problem-solving and proactive approach to issues.
- Familiarity with collection processes and client relationship management
EDUCATIONAL QUALIFICATIONS
- MBA in Finance or Chartered Accountant
EXPERIENCE
0-2 years (Proven experience in managing communication across teams and improving operational efficiencies.
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