EA for Collections and Client Liaison

2 months ago


Nashik, India ESDS Software Solution Limited Full time

JOB DESCRIPTION

Name of the Position


EA for Collections and Client Liaison

Brief Background


This role is crucial for enhancing communication between the Sales and Delivery teams, focusing specifically on managing collections and client follow-ups to ensure efficient operations.

Name of the Role/ Domain

EA for Collections, Delivery Communication, & Client Follow-up – CMD Office



Reporting to


CEO – CMD / Lead EA

What the Role needs to Achieve


The primary objective is to streamline communication regarding client payments and collections status, improve collection efficiency, and proactively address issues to ensure timely collections.

Location


Nashik



ROLES AND RESPONSIBILITIES


Role: Manages communication with Delivery and Sales teams, focusing on collections and client follow-ups.


Responsibilities:

Coordinate with the Sales and Delivery teams to monitor collections and address issues proactively.

Ensure regular communication between you, the Delivery team, and Sales regarding client payments and collections status.

Prepare updates and action plans to improve collection efficiency.

Work Distribution: Works with finance and sales teams to ensure collections are on track and escalate any delays for your input.



ESSENTIAL KNOWLEDGE AND SKILLS REQUIRED



  • Strong communication and interpersonal skills.
  • Proficiency in financial analysis and reporting.
  • Ability to coordinate effectively with multiple teams.
  • Strong problem-solving and proactive approach to issues.
  • Familiarity with collection processes and client relationship management








EDUCATIONAL QUALIFICATIONS



  1. MBA in Finance or Chartered Accountant


EXPERIENCE


0-2 years (Proven experience in managing communication across teams and improving operational efficiencies.



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