Support Engineer
Found in: Appcast Linkedin IN C2 - 2 weeks ago
3 responsibilities of this role:
Basic scripting: Python preferred any scripts are fine.
Java, Scripting preferably python, Debugging skills.
Deployments understanding like Jenkins.
1.5 to 2 years of experience.
Mandatory:
. Strong experience in Java & Scripting
Resolving tickets with root causing issues following SOPs and looking at databases
Bachelor’s - Engineering
No
Ticket reduction, Auto resolve scripts, Ownership of an internal tool.
End result would be 30% ticket reduction with the help of Automated tools.
1. Looking at customer facing TTs, understanding the Amazon Detail Page
2. Working on the internal tools to enhance them for P0 features.
3. Taking care of the production deployments for Amazon Detail Page
Experience 1- 3 Years
NP Immediate-15 Days
Location Bangalore
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