Solutions Architect-Servicenow

4 days ago

Pune, India Siemens Advanta Full time

You’ll break new ground by:

  • The Senior ServiceNow Architect will work closely with providers to design a cohesive framework of applications, integrations, data, security, SLAs, workflows, AI Adoption and processes. They will lead the technical design working group, provide technical assistance, and suggest improvements to ensure a secure, robust, and scalable platform.
  • Define technical foundation in the ServiceNow Platform and design solutions that improve business outcomes.
  • Be a technical expert across multiple services to guide Service Owners, partners, and internal team members to provide successful customer solutions.
  • Ensure instance health by working with the engagement team to reduce technical debt and align to ServiceNow leading practices.
  • Define and Own platform governance frameworks to improve standard (Out-of-box) solution adoption.
  • Design technical solutions based on service owner requirements and translate them into functional specifications.
  • Review requirements for detailed estimation and maintain compliance with ServiceNow license data.
  • Mentor and provide technical guidance to the provider team.
  • Conduct provider meetings and review governance reports.
  • Orchestrate service owner requirements and solutions, managing risks and challenges effectively.

You’re excited to build on your existing expertise, including:


  • At least 10 years of overall experience with a strong background as a Senior Technical Lead/Architect.
  • Active ServiceNow Certified Technical Architect (CTA).
  • Active Certified Master Architect (CMA).
  • Deep knowledge of ServiceNow solutions, including the ITSM, ITOM and CSDM products.
  • Experience in ITIL Process Definition, Integration Solutions, and Architecture level configurations.
  • Leadership in ServiceNow implementation projects and full lifecycle management.
  • Expertise in ServiceNow custom application design, development, and deployment.
  • Knowledge of ServiceNow modules (HRSD) and ITIL V3 foundation certification.
  • Experience in architecting enterprise environments with multiple integration points.
  • Strong analytical skills and effective collaboration with stakeholders.
  • Advanced knowledge of CSDM & CMDB, Integration Hub, and Flow Designer.
  • Experience on Employee Center design and widget usage.
  • Proven expertise in designing and implementing complex ServiceNow solutions.
  • Strong knowledge of JavaScript, HTML, CSS, and ServiceNow scripting languages.
  • Exceptional problem-solving, communication, and leadership skills.
  • Strong business-facing and consulting abilities.

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