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Technical Project Manager
2 months ago
About Mercor
Mercor is a labor marketplace powered by AI models to predict human ability. Our AI interviewer has a 30-minute verbal conversation with candidates to holistically assess their background. Using resumes, AI interviews, and online profiles like Github, we believe it’s possible to accurately predict everyone’s ideal job at the cost of software.
At the core of our predictions is a ranking model that selects the optimal candidate from millions for a given user query. Our customers range from startups hiring their first employees to the largest AI labs hiring experts for their human data needs.
You can visit us here:
- Mercor website
- Worker-facing platform
- Company-facing platform
About the Role
As a Technical Project Manager (TPM) on our international remote team at Mercor, you will play a crucial role in bridging the gap between client needs and operational execution. This role combines elements of project management, operations, and HR management to ensure the successful delivery of high-quality deliverables to our customers. You will work closely with our Engagement Managers and Operations teams to manage client interactions, oversee recruitment processes, and drive continuous improvements through innovative solutions.
Role’s Mission Statement: A Technical Project Manager at Mercor will propel our company’s growth by managing complex projects within the life cycle of our engagement with customers, many of whom use our platform to find domain experts to build datasets to train and evaluate AI models.
Key Responsibilities:
- Lead the design and management of recruitment pipelines to source domain experts for various AI model training projects commissioned by foundational AI companies.
- Oversee end-to-end assessment strategies to ensure the selection of high-quality talent that meets specific client requirements, using Mercor’s platform or other external sources.
- Coordinate with internal teams and the wider Operations team to execute high-impact action items requiring data pipeline design and analysis to ensure timely delivery of top-notch deliverables.
- Collaborating with Engagement Managers to oversee the complete lifecycle of projects, establishing project infrastructure, monitoring KPIs, and delivering results on time.
- Aid in managing client relationships, translating their AI model training requirements into actionable plans and driving the execution of core tasks.
- Onboard and interface directly with domain experts on bespoke tasks essential to the project's success, ensuring alignment with client expectations and project goals.
- Continuously analyze and enhance our processes, implementing automation and efficiency improvements to streamline operations and boost productivity.
What We’re Looking For
We're looking for a Technical Project Manager who will thrive in a high-pressure environment and be excited about contributing to the fast-paced growth of a dynamic startup.
Preferred Background & Experience:
- Experience in project management and operations with previous background in tech, finance, consulting, human data, or a related field.
- Background in a technical domain (e.g., computer science, engineering), or demonstrated learning, is a plus.
- Familiarity with using data analysis tools like Excel and project management software.
- A “nice-to-have,” but not a requirement, is a proven track record of managing client interactions and recruitment processes.
We believe you would be a successful TPM at Mercor if:
- You excel at executing multiple projects and tasks simultaneously, ensuring successful outcomes and maintaining quality standards.
- You’re adept at breaking down ambiguous problems efficiently, evaluate data to make informed decisions, and identify areas for improvement.
- You demonstrate the ability to leverage existing technical knowledge to adapt to new requirements, contribute to automation/process innovation initiatives, and demonstrate resilience and drive.
- You can communicate clearly with clients, team members, and candidates, explaining project goals and managing stakeholder relationships effectively.
- You can deliver results and coordinate efforts in extremely tight deadlines, matching or exceeding the pace of our customers, often the fastest-moving companies in the world.
- You thrive in high-energy environments and are eager to tackle challenges head-on, even during weekends or late nights. As an early-stage startup, we often need to address urgent issues and focus on small technical details. Our team is dedicated to consistently delivering top-notch work with unwavering commitment.
At Mercor, we recognize exceptional ability comes in all forms, a core philosophy on which we built our platform. Because of this, we welcome candidates from diverse backgrounds, unique experiences, and transferable skillsets, even if they don't meet all the preferred qualifications listed above.