VIP Support Engineer

2 weeks ago

Bengaluru, India Tech Mahindra Full time

VIP Executive Support Engineer:


Exp:8+yrs

Location: Bangalore

Np: Immediate-30days



  • Single point of contact for all technical escalations from customers/VIP users
  • 10 plus years of experience with good knowledge on Windows and MAC OS.
  • Explain and document technical issues in a clear way to clients.
  • Excellent interpersonal skills.
  • Good written and verbal communication skills ith C level leaders.
  • Customer-oriented attitude.
  • Conference room/ All hands meet support.
  • Excellent in MS office tools ( Power point presentation / MS Excel)
  • Excellent knowledge of Ms-office product troubleshooting.
  • Manage hardware and software break fix for laptop and desktop.
  • Walk customers through installing applications and computer peripherals.
  • Strong knowledge on Video Conference device.
  • Ask targeted questions to diagnose problems.
  • Test alternative pathways until you resolve an issue.
  • Record technical issues and solutions in logs.
  • Direct unresolved issues to the next level of support personnel.
  • Follow up with clients to ensure their systems are functional.
  • Report customer feedback and potential product requests.
  • Help create technical documentation and manuals.
  • Identify, log, and resolve technical problems with software applications or network systems.
  • Identify potential changes and system improvements to present to senior team leaders for consideration and implementation.
  • Ensure that work is carried out within agreed service levels and in accordance with department guidelines.
  • Create, maintain, and distribute reports of progress to senior leadership.
  • Maintain client databases with solutions and clear record of activities.
  • Ability to travel and work after hours when necessary.
  • Outstanding multitasking and problem-solving capabilities.
  • Mentoring and technical training to team members
  • Analyze root cause analysis of incidents and recommend for automation

  • VIP Support Engineer

    2 weeks ago

    Bengaluru, India Tech Mahindra Full time

    VIP Executive Support Engineer:Exp:8+yrsLocation: BangaloreNp: Immediate-30daysSingle point of contact for all technical escalations from customers/VIP users10 plus years of experience with good knowledge on Windows and MAC OS.Explain and document technical issues in a clear way to clients.Excellent interpersonal skills.Good written and verbal communication...

  • VIP Support Engineer

    2 weeks ago

    Bengaluru, India Tech Mahindra Full time

    VIP Executive Support Engineer: Exp:8+yrsLocation: BangaloreNp: Immediate-30daysSingle point of contact for all technical escalations from customers/VIP users10 plus years of experience with good knowledge on Windows and MAC OS.Explain and document technical issues in a clear way to clients.Excellent interpersonal skills.Good written and verbal communication...

  • VIP Support Engineer

    2 weeks ago

    Bengaluru, India Tech Mahindra Full time

    VIP Executive Support Engineer:Exp:8+yrsLocation: BangaloreNp: Immediate-30days- Single point of contact for all technical escalations from customers/VIP users- 10 plus years of experience with good knowledge on Windows and MAC OS.- Explain and document technical issues in a clear way to clients.- Excellent interpersonal skills.- Good written and verbal...

  • Senior/lead asic verification engineer

    4 weeks ago

    Bengaluru, India Synopsys Inc Full time

    We are looking for experienced Senior/Lead ASIC Verification Engineers for our Bangalore VIP team. Does this sound like a good role for you?- Experience : 4yrs to 15 years (multiple roles)- Location: Bangalore & Hyderabad & Noida- Associated with Verification especially using industry-standard protocols & methodology- Languages: Hands-on experience with...

  • Senior/Lead Asic Verification Engineer

    2 months ago

    Bengaluru, India Synopsys Inc Full time

    We are looking for experienced Senior/Lead ASIC Verification Engineers for our Bangalore VIP team. Does this sound like a good role for you?Experience : 4yrs to 15 years (multiple roles)Location: Bangalore & Hyderabad & NoidaAssociated with Verification especially using industry-standard protocols & methodologyLanguages: Hands-on experience with System...

  • Senior/Lead Asic Verification Engineer

    2 months ago

    Bengaluru, India Synopsys Inc Full time

    We are looking for experienced Senior/Lead ASIC Verification Engineers for our Bangalore VIP team. Does this sound like a good role for you?- Experience : 4yrs to 15 years (multiple roles)- Location: Bangalore & Hyderabad & Noida- Associated with Verification especially using industry-standard protocols & methodology- Languages: Hands-on experience with...

  • Senior/Lead Asic Verification Engineer

    2 months ago

    Bengaluru, India Synopsys Inc Full time

    We are looking for experienced Senior/Lead ASIC Verification Engineers for our Bangalore VIP team. Does this sound like a good role for you?Experience : 4yrs to 15 years (multiple roles)Location: Bangalore & Hyderabad & NoidaAssociated with Verification especially using industry-standard protocols & methodologyLanguages: Hands-on experience with System...

  • Senior/Lead Asic Verification Engineer

    2 months ago

    Bengaluru, India Synopsys Inc Full time

    We are looking for experienced Senior/Lead ASIC Verification Engineers for our Bangalore VIP team. Does this sound like a good role for you? Experience : 4yrs to 15 years (multiple roles) Location: Bangalore & Hyderabad & Noida Associated with Verification especially using industry-standard protocols & methodology Languages: Hands-on experience with...

  • Senior/Lead Asic Verification Engineer

    2 months ago

    Bengaluru, India Synopsys Inc Full time

    We are looking for experienced Senior/Lead ASIC Verification Engineers for our Bangalore VIP team. Does this sound like a good role for you?Experience : 4yrs to 15 years (multiple roles)Location: Bangalore & Hyderabad & NoidaAssociated with Verification especially using industry-standard protocols & methodologyLanguages: Hands-on experience with System...

  • Senior/Lead Asic Verification Engineer

    2 months ago

    Bengaluru, India Synopsys Inc Full time

    We are looking for experiencedSenior/Lead ASIC Verification Engineersfor our Bangalore VIP team. Does this sound like a good role for you?Experience : 4yrs to 15 years (multiple roles)Location:Bangalore & Hyderabad & NoidaAssociated with Verification especially using industry-standard protocols & methodologyLanguages: Hands-on experience withSystem Verilog &...

  • Devops engineer

    6 days ago

    Bengaluru, India Tata Consultancy Services Full time

    Job DescriptionRequired Information Details1 Role** Dev Ops Engineer2 Required Technical Skill Set** AWS, Ansible, Kubenetes, Docker3 Desired Experience Range** 7-134 Location of Requirement - Bengaluru/Bhubaneswar/PuneDesired Competencies (Technical/Behavioral Competency)Must-Have**(Ideally should not be more than 3-5)· Expertise in Kubernetes, Spinnaker,...

  • DevOps Engineer

    6 days ago

    Bengaluru, India Tata Consultancy Services Full time

    Job DescriptionRequired Information Details1 Role** DevOps Engineer2 Required Technical Skill Set** AWS, Ansible, Kubenetes, Docker3 Desired Experience Range** 7-134 Location of Requirement - Bengaluru/Bhubaneswar/PuneDesired Competencies (Technical/Behavioral Competency)Must-Have**(Ideally should not be more than 3-5)· Expertise in Kubernetes, Spinnaker,...

  • Diamond Customer Support

    6 months ago

    Bengaluru, Karnataka, India IndusViva Health Sciences Pvt Ltd Full time

    JD Diamond Customer Support Responsibilities: - Provide VIP-level customer service to our diamond customers, addressing their inquiries, concerns, and requests promptly and professionally. - Build and maintain strong relationships with diamond customers through personalized communication and exceptional service delivery. - Act as a liaison between diamond...

  • Diamond Customer Support

    6 months ago

    Bengaluru, Karnataka, India IndusViva Health Sciences Pvt Ltd Full time

    JD Diamond Customer Support Responsibilities: - Provide VIP-level customer service to our diamond customers, addressing their inquiries, concerns, and requests promptly and professionally. - Build and maintain strong relationships with diamond customers through personalized communication and exceptional service delivery. - Act as a liaison between diamond...

  • IT Support Engineer

    1 month ago

    Bengaluru, Karnataka, India Microland Full time

    Job Summary: We are seeking a skilled IT Support Engineer - Desktop Services to join our team at Microland. As a Desktop Support Specialist, you will be responsible for providing technical support to our clients' IT systems, ensuring high uptime and efficient operation. Your primary focus will be on desktop engineering, including assembling and installing...

  • Field Application Engineer: Technical Selling and Support Consultant

    3 weeks ago

    Bengaluru, Karnataka, India SIEMENS EDA (SALES & SERVICES) PRIVATE LIMITED Full time

    Job Description:Siemens EDA, a global leader in electronic design automation, is seeking a highly motivated Senior Application Engineering consultant to provide technical selling and support for our leading-edge Design and Verification portfolio.As a Verification AE, you will be responsible for identifying and qualifying engagements based on customers’...

  • DevOps Engineer

    6 days ago

    Bengaluru, India Tata Consultancy Services Full time

    Job DescriptionRequired Information Details1 Role** DevOps Engineer2 Required Technical Skill Set** AWS, Ansible, Kubenetes, Docker3 Desired Experience Range** 7-134 Location of Requirement - Bengaluru/Bhubaneswar/PuneDesired Competencies (Technical/Behavioral Competency)Must-Have**(Ideally should not be more than 3-5) · Expertise in Kubernetes, Spinnaker,...

  • DevOps Engineer

    6 days ago

    Bengaluru, India Tata Consultancy Services Full time

    Job Description Required Information Details 1 Role** DevOps Engineer 2 Required Technical Skill Set** AWS, Ansible, Kubenetes, Docker 3 Desired Experience Range** 7-13 4 Location of Requirement - Bengaluru/Bhubaneswar/Pune Desired Competencies (Technical/Behavioral Competency) Must-Have** (Ideally should not be more than 3-5) · Expertise in...

  • Field support engineer

    1 day ago

    Bengaluru, India AVASO Technology Solutions Full time

    About Us:Avaso is an IT solution provider with coverage in more than 150 countries as well as global distribution capabilities. We have a proven track record of success providing best-of-breed technology solutions to enterprises of all sizes, including some of the world’s largest brands.Website : SummaryPosition: Field Support EngineerLocation:...

  • Field Support Engineer

    3 days ago

    Bengaluru, India AVASO Technology Solutions Full time

    About Us:Avaso is an IT solution provider with coverage in more than 150 countries as well as global distribution capabilities. We have a proven track record of success providing best-of-breed technology solutions to enterprises of all sizes, including some of the world’s largest brands.Website : SummaryPosition: Field Support EngineerLocation:...