Current jobs related to Head of Outsourced call center/ BPO - Gurugram - Rajuladev's Infocom Pvt Ltd

  • Bpo International

    2 months ago

    Gurugram, Haryana, India MarketWick pvt ltd Full time

    A BPO (Business Process Outsourcing) International company provides outsourcing services across borders, offering a range of business processes to clients globally. The primary goal is to help businesses streamline operations, reduce costs, and focus on core competencies by outsourcing non-core tasks. Here’s an overview of BPO International services: Key...

  • Tele Calling Executive

    6 months ago

    Gurugram, Haryana, India Shivangi Group of Management Full time

    Gurgaon Urgent Opening Tele Calling Executive From Gurgaon Location. Experience; - Min 6 Months Good Communication Skills Required - Experience- 0 - 2 Years- Salary- 1 Lac 50 Thousand To 2 Lac P.A.- Industry- ITES / BPO / KPO / LPO / Customer Service- Qualification- Secondary School- Key Skills- Good Communications skill Telecaller Telesales Telemarketing...

  • International Bpo Calling

    4 months ago

    Gurugram, Haryana, India Eserv Consulting Full time

    Location: [Gurgaon] Company: [International BPO] Position: International Calling Specialist Experience Required: Minimum 6 months in International BPO Fluent English Call/WhatsApp - 9355510911 **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift - Rotational shift Supplemental Pay: - Performance bonus **Experience**: - total...

  • Bpo Call Center Fresher

    1 month ago

    Gurugram, Haryana, India NYMPHIS EDUCATION PRIVATE LIMITED Full time

    **Responsibilities** : Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with callers, confirming or clarifying...

  • BPO Executive

    8 months ago

    Gurugram, India The Career Next Full time

    The BPO executives are supposed to monitor many tasks and the work in the back office which includes helping customers or clients with billing or purchasing or if the customer wishes to create an account for any product and much more. BPO operation particularly means giving the contract to a third party vendor to carry out the back-office tasks. Usually, big...

  • Customer Service Executive Bpo Call Center

    4 months ago

    Gurugram, Haryana, India Eserv Consulting Full time

    Customer Service / International BPO / Fresher / Experienced Freshers and experienced both can Apply Excellent English Salary - up to 35k Graduate / U.G with experience Excellent English Communication Skills Immediate Joiner Call & Whatsapp: - 9355510911 **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift - Rotational...

  • Center Head

    6 months ago

    Gurugram, India HBS - Hiringlabs Business Solutions Full time

    Job OverviewCenter Head position with 4-10 years of experience, senior level, based in Gurgaon, Chennai. Full-Time employment Qualifications and SkillsLeadershipTeam ManagementStrategic PlanningBudget ManagementCustomer ServiceOperations ManagementCommunicationProfit & Loss ManagementRoles and ResponsibilitiesLead the center operations, overseeing all...

  • Call Center Agent

    6 months ago

    Gurugram, Haryana, India Florida Flyers Flight Academy, Inc. Full time

    About the Call Center Representative Position We’re seeking a personable, customer service oriented individual to join our team as a Call Center Representative. As the primary link between our company and both current and potential clients, you’ll be responsible for providing top-notch assistance to those reaching out to us over the phone. In addition...

  • Call Center Executive

    4 weeks ago

    Gurugram, India Quick Clean Laundry Solutions Full time

    Company DescriptionQUICK CLEAN is India’s first ESCO-certified laundry company with over 1,500 laundries established across 22 cities. We provide comprehensive laundry solutions, including on-premise laundry services, equipment supply, operations management, consultancy, and training. Our commitment to sustainability has earned the trust of top hotel...

  • Call Center Executive

    3 weeks ago

    Gurugram, India Quick Clean Laundry Solutions Full time

    Company Description QUICK CLEAN is India’s first ESCO-certified laundry company with over 1,500 laundries established across 22 cities. We provide comprehensive laundry solutions, including on-premise laundry services, equipment supply, operations management, consultancy, and training. Our commitment to sustainability has earned the trust of top hotel...

  • Bpo Call Center Fresher/excellent Communication

    1 month ago

    Gurugram, Haryana, India Eserv Consulting Full time

    Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with callers, confirming or clarifying information and diffusing...

  • Call Center Agent

    7 months ago

    Gurugram, Haryana, India VLCC Wellness International Full time

    Job Overview: As a Call Center Staff member, you will be responsible for handling incoming and outgoing calls in a professional and efficient manner. Your primary goal will be to assist customers or clients with their inquiries, concerns, or requests while maintaining a high level of customer satisfaction. You will be expected to follow established...

  • Medical Call Center Executive

    7 months ago

    Gurugram, Haryana, India Orthocure Healthcare Full time

    **Orthocure Healthcare P. Ltd ** is looking for Medical Call Center Executive with experience in call center environment. **Description**: Seeking a highly motivated and qualified individual as a health care based call center. **The Specialist will be responsible for: - ** - Professionally responding to telephone inquiries from callers and ensuring patient...

  • Bpo International Voice Process

    6 months ago

    Gurugram, Haryana, India Sai Call Net Full time

    Hiring for International BPO in Gurgaon Shushant Lok Phase-1 Post - US Sales Executive industry -Pharmaceutical / Ayurvedic Medicine Shift Timing : 9:00 Pm-5:Am +6 Days Working + Fixed Shift +US shift Benefits: Unlimited Incentives / Food Allowance / Travel Allowance /Provident Fund **Salary**: ₹25,000.00 - ₹40,000.00 per Month Qualification : 12th...

  • Call Center Executive

    6 months ago

    Gurugram, Haryana, India IAS MEDICARE HOSPITAL Full time

    Call Center Excutive, **takes calls from Patients answering questions or addressing any concerns they may have**. Their duties include handling many inbound and outbound calls to and from Patients, listening to Patient needs or issues and providing helpful solutions to their problems, Give Doctor Appoinment and keep followup with Patient **Job Types**:...

  • Int. Bpo

    3 days ago

    Gurugram, Haryana, India KVC CONSULTANTS Full time

    **Roles and Responsibilities** **Greetings from KVC CONSULTANTS LTD.** We are looking for people with min 6 months of Customer Care/BPO experience for ITES Company based out of Gurgaon. -**: - Provide Customer Support - Provide exceptional support while communicating and assisting customers. Ensure that high quality standards are maintained for all...

  • Int. Bpo

    18 hours ago

    Gurugram, Haryana, India KVC CONSULTANTS Full time

    **Roles and Responsibilities** **Greetings from KVC CONSULTANTS LTD.** We are looking for people with min 6 months of Customer Care/BPO experience for ITES Company based out of Gurgaon. -**: - Provide Customer Support - Provide exceptional support while communicating and assisting customers. Ensure that high quality standards are maintained for all...

  • Int. Bpo

    18 hours ago

    Gurugram, Haryana, India KVC CONSULTANTS Full time

    **Roles and Responsibilities** **Greetings from KVC CONSULTANTS LTD.** We are looking for people with min 6 months of Customer Care/BPO experience for ITES Company based out of Gurgaon. -**: - Provide Customer Support - Provide exceptional support while communicating and assisting customers. Ensure that high quality standards are maintained for all...

  • Call Center Trainer II

    4 weeks ago

    Gurugram, India Jobs for Humanity Full time

    Job Description Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Commerce/Business Travel Percentage : 10 - 15%GENERAL DUTIES & RESPONSIBILITIES• Conducts full scope of activities required to deliver new employee orientation and on-going training for call center personnel. On-going...

  • General Manager/Head

    4 weeks ago

    Gurugram, India IGT Solutions Full time

    About Organization - IGT Solutions Pvt LtdIGT Solutions (IGT) is committed to simplify complex customer interactions while delivering a seamless experience. It provides integrated BPM, Technology and Digital Services & Solutions for clients across industries. Established in 1998, with 100% focus on customer experience, we are a Technology, digital services &...

Head of Outsourced call center/ BPO

1 month ago

Gurugram, India Rajuladev's Infocom Pvt Ltd Full time

Position : Head of outsourced Call-center / BPO

Experience : 5 - 10 years

Salary : ₹ 12 lacs - 16 lacs PA

Location : Gurugram


Job description


Outsourcing call center "Yellow Calls" provides high-quality services to customers, including telemarketing, customer support, database collection, and market monitoring. Currently, we are seeking a Head of Call Centre in India.


Responsibilities:


  • Ensuring the efficient and profitable overall functioning of the Call Centre.
  • Staff management.
  • Budgeting, cost management, financial performance analysis, and handling accounts receivable.
  • Responsible for business development, actively looking for new customers and maintaining current ones.
  • Participation in strategic planning and decision-making.
  • Interaction with the Head Office.
  • Standardization and streamlining of all the operational processes within the Call Centre.


Who we are looking for:


  • Experience working as an Operational Manager or Business Development Manager or a Head of a call center which provides services to external clients (not in-house).
  • Experience managing teams of at least 30 people.


What we offer:


  • Challenging assignment in an international company.
  • Growth perspective.
  • Competitive salary starting from 100,000 rupees per month (incentives extra).


Role Business Head

Industry Type BPO / Call Centre

Department Strategic & Top Management

Employment Type 

Role Category Top Management

Education

UG : Any Graduate

PG : 

Doctorate : 

Key Skills




#Managerjobs #headofbpojobs #gurugramjobs