Senior Business Analyst
1 month ago
About the job
Senior Business Analyst - OSS
If digital transformation, next-generation technology, and growth opportunities excite you, then join our Netcracker Technology team Our culture and collaborative work environment are the keys to our success. Here you will work with the best in class global teams, earn a competitive salary and contribute to the largest digital transformations around the world.
What’s in it for you?
At Netcracker, we are all entrepreneurs. This means we get creative when thinking of technical solutions, we explore possibilities and innovations and get excited about new technology. We take complete ownership of our roles and aren’t micromanaged or left feeling like just another number. The results we achieve are highly visible to our leadership team and we are recognized for our work and promoted accordingly.
Scope for this Role:
- Participate in customer led workshops, understand problems and propose solutions.
- Present OOB capabilities of Netcracker product to customer, explain how customer requirements can be met using OOB capabilities, capture and document requirements.
- Deliver documents containing end-to-end high-level functional requirements and low-level designs for OSS modules.
- Configure Netcracker product as per customer requirements, which includes creating BPMN flows and configuring business logic.
- Conduct review of customer documentation including business requirements and high-level test cases; support customer testing in various stages of the project life cycle.
- Validate configuration in the product and assist development/QA team members in understanding the solution and related build/QA activities.
- Assess and make appropriate and timely technical/people decisions.
- Be customer focused, constantly explore to conceptualize and understand customer needs, and proactively propose solutions.
- Mentor fellow team members.
Skills and experience required for this role
10+ years of recent experience as a Business Analyst working on requirement analysis, design, development/customization and testing of complex technology solutions in Telecom Domain covering OSS.
Must have:
- Understanding of telecom service catalog and OSS service provisioning/fulfillment processes; Order Entry/OPF/Order management/Order processing
- Experience in implementation of at least one OSS solution for a Medium/large telecom operator.
Good to have:
- Experience on TMF Open APIs especially TMF622, TMF641, TMF637.
- Understanding of any of Resource Inventory, Activations, Integrations, Discovery & Reconciliation modules.
- Experience on any COTS product.
- Understanding of REST API’s.
- Understanding of telecom technologies like access network, mobile network (HLR/HSS; 3G/4G/5G).
- Knowledge of Microservices architecture.
- Solid understanding of BPMN and UML (business process notation).
- Must have experience in direct customer interactions.
- Must have good written and verbal communication skills.
- Strong BA background, preferably in an internet/software development company.
- Understanding of software development best practices and standards used in project lifecycles.
- Experience working at customer locations and/or distributed teams would be a plus.
Who is Netcracker Technology?
We are a forward-looking software company, offering mission-critical solutions to service providers around the globe. Our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud, analytics, virtualization, and 5G mobile networks. With an unbroken service delivery track record of more than 25 years, our unique combination of technology, people and expertise helps companies transform their networks and enable better experiences for their customers.
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