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Clinical Application Specialist

2 months ago

Gurugram, India Knowbiliti Full time

Profile: Clinical Applications Specialist

Location: Gurgaon

General Summary

The Clinical Application Specialist’s (CAS) role is to train customer sites and users through onboard development and in-field training to drive the adoption of all company products and supports both sales and user success.

Must have a high level of English language skills, both verbal and written.

Responsibilities:

  • Customer Training and Activation
  • Provide pre-installation and post-installation clinical application support of high-resolution clinical ultrasound equipment.
  • Develop and provide training for our customers on the use of newly acquired equipment
  • Develop and provide training as necessary for further team members.
  • Customer Support and Monitoring
  • The CAS will be responsible for continuous and ongoing customer support and monitoring of the customer's technical and performance needs, including both technique and image analysis monitoring with corrective action as required

Pre Sales Demonstrations

  • The CAS will be required to provide pre-sales demonstrations of ExactVu™ ultrasound equipment and related clinical applications for prospective customers
  • Travel to and participate in trade shows, conferences, and workshops as a subject matter expert on high-resolution clinical ultrasound imaging techniques and applications.
  • Interaction with Sales Managers to manage customer expectations and facilitate the sale of systems
  • Marketing Support
  • Prepare for and attend tradeshows, symposiums, and other customer gatheringsAssist marketing with image atlas, website, and brochure development as required Travel

Knowledge, Skills, and Experience Required

Education:

Graduate from post-secondary program in the fields of Clinical Sonography (preferred), Medical Imaging, Biomedical/Clinical Engineering, Biophysics, Nursing

Knowledge/Experience:

  • Minimum 3 years of progressive clinical Ultrasound imaging experience
  • Management experience preferred.
  • Adult Education experience preferred.
  • Experience in medical software and knowledge in imaging applications is required.
  • Proficiency in using general office productivity software (Microsoft Office, etc) for communication and documentation purposes.

Skills:

  • Management and leadership skills
  • Balanced, flexible, but determined.
  • Problem-solving skills
  • Excellent presentation skills
  • Ability to lift a minimum of 25 lbs /10 Kg.

Attributes:

  • Positive professional attitude, eager to learn from new and challenging opportunities.
  • Ability to prepare high-quality and reliable deliverables while working quickly, calmly, and effectively under pressure from time constraints and deadlines

Email: brajesh@knowbiliti.com

CTC-13 LPA