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Clinical Application Specialist

1 week ago

gurugram, India Maxis Clinical Sciences Full time

community, there’s no better place to make it happen.

Responsibilities:

• Deliver Clinical Applications training to customers

• Build and support strong partnerships with the customer base

• Document and manage customer specific account strategies to drive utilization

• Troubleshoots product issues at customer sites and identifies any product usability issues

• Document complaints according to QMS processes

• Assist in the creation of educational and clinical marketing materials

• Assist marketing with image atlas, website and brochure development as required

• Support the Sales & Marketing team by demonstrating our products to potential customers

• Provide training for new distributor staff.

• Identify and qualify sales opportunities within the sales territories

• Maintain deep knowledge of product line (functional) as well as competitive position

• Participate in trade shows as assigned

• Provide required applications report on completion of all application visits

• Communicates customer feedback to the appropriate functions of the company

Key Attributes:

• Bachelor's Degree in Business, Life Science, Computer Science, or Related Degree

• 2+ years of experience in training on medical devices or equipment use and application

• Proven presentation skills and success facilitating training and transferring knowledge

• Flexibility to manage an irregular travel schedule

• Proven strength in strong customer service skills and attention to detail

• Clear and concise written and verbal communication skills are required

• Self-motivated and results oriented

• Able to travel as and when neede