Candidate Engagement Specialist

2 weeks ago

Mohali district, India Teleperformance Full time

Job summary


Be responsible for the efficient and accurate handling of procedures and tasks related to the Recruitment process as well as the effective onboarding process in accordance with the company's instructions.


Key Responsibilities


The responsibilities for the position include:

• Process and follow up new hire’s paperwork submission, ensuring all necessary documents are completed and submitted in a timely manner.

• Communicate actively with the candidates regarding the status of their onboarding process in terms of Visa process.

• Cooperate with the HR Legal advisors, Recruitment & Onboarding Teams in relation to the working visa process for candidates coming from outside the European Union.

• Support candidates by answering their questions or referring/escalating them to the correct point of contact.

• Conduct engagement calls with the accepted candidates

• Provide accurate and detailed information regarding the Visa, hiring and relocation process to candidates Recruitment, Onboarding, Operations teams

• Coordinate Client’s Onboarding Processes, e.g. Client G – Onboarding Process

• Use and update properly HR, Clients tools and systems following business guidelines

• Provide analytical and well documented recruitment feedback and reports to their Superior

• Participate in calibration sessions with Operations and other Recruiters

• Collect and submit information to any quality process management and audit purposes.

• Work towards KPIs achievement and objectives achievement

• Be positive and proactive and have a desire for applying continuous improvement processes.

• Attend recurrent training courses published by the Company on a regular basis.

• Ensure adherence to laws, regulations, company policies, internal and external Standards.

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