Social Media
2 weeks ago
Foxtale is looking for enthusiastic customer delight executives with a passion for crafting excellent customer experiences. Customer delight executives act as first point of contact for Foxtale and hence play a crucial role in building customer love, brand loyalty, and long term customer relationships. This is a high-impact role with a lot of avenues for growth.
Responsibilities
Responsibilities:
- Manage customer inquiries on social media platforms such as Instagram, Facebook, and Youtube.
- Maintain SLA response times for queries
- Exhibit effective communication skills while maintaining the brand's tone and image.
- Previous experience with skincare or skincare knowledge is Beneficial.
- Attention to detail, capable of analyzing data for trends and insights.
- Proactive coordination with other teams
- looking for Interns specifically for Chat , Social Media , Calls
Qualifications
Available for 3 Months full time office Internship
Familiarity with skincare or skincare knowledge to provide prompt skin assistance.
Typing speed: 40 Words per minute.
Flexibility to work rotational week-offs.
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