Insurance Business Analyst

1 day ago


Pune, India Sky Systems, Inc. (SkySys) Full time

Role: Insurance Policy Business AnalystPosition Type: Full-Time Contract (40hrs/week)Contract Duration: 6-12 Months +Work Schedule: 8 hours/day (Mon-Fri)Work Hours: (1:00 PM to 9:00 PM IST)Location: Hybrid (3x days onsite) - Pune, IndiaSeeking an experienced Insurance Business Analyst to support the Guidewire Policy Center (Non-Admitted Production Support). Role includes ticket analysis, workflow support, requirements gathering, and collaborating with IT teams to improve system performance.Responsibilities:Monitor ticketing system, analyze incidents/requests, resolve or escalate.Troubleshoot application issues and provide root cause analysis.Support workflows and provide expertise on workflow design.Gather and document business/functional requirements and user stories.Lead review sessions and obtain business approvals.Collaborate with dev/QA teams to ensure proper solution design.Support UAT planning, scripting, and execution.Recommend process improvements and ensure solution consistency.Must-Have Qualifications:5+ years Business Analysis experience in Commercial P&C Insurance.Strong experience with policy administration systems.Hands-on experience writing BRDs/FRDs/user stories.Experience with integrations and troubleshooting system issues.Agile/iterative methodology experience (SDLC/PMLC knowledge).Strong communication, analytical, and documentation skills.Preferred:Experience with Guidewire Policy Center.Experience with visualization tools.Knowledge of SharePoint, mockup tools.


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