Recruitment Operations Leader

1 week ago

Bengaluru, Karnataka, India Domnic Lewis Full time

Roles & Responsibilities:

  • Responsible for managing complete recruitment operations to drive the monthly TA review meetings Senior Leadership
  • Oversee the budget forecast and capacity planning for the team for efficient resource allocation
  • Develop a deep understanding of the company's approach to hiring and how operations enable recruiters to successfully attract and identify contribution-motivated individuals.
  • Drive region-specific recruitment processes that align with global standards while addressing local needs. Ensure team members and key stakeholders have the knowledge to navigate these processes confidently and effectively.
  • Facilitate the effective adoption and usage of the CRM and ATS by highlighting their capabilities as key enablers of successful hiring. Coach team members on the importance of technology usage and maintaining quality data.
  • Equip team members with the knowledge and skills to use data and reporting tools for informed hiring strategies and effective communication with stakeholders.
  • Utilize feedback and data to identify team knowledge gaps in process, technology, and data; work with the Global Operations Team and Supervisors to develop and execute plans to close these knowledge gaps.
  • Lead the India Operations team by providing coaching, development sessions, and sharing best practices. Create and implement plans to achieve deliverables, ensuring accountability across the team.
  • Oversee Recruitment Process Outsourcing (RPO) partners to ensure they deliver value in alignment with evolving business objectives:
  • Collaborate with recruiting supervisors to identify which open roles RPO providers are best suited for and ensure RPO providers have a clear understanding of their roles, responsibilities, and expectations.
  • Establish key performance indicators (KPIs) for RPO partners and regularly update leadership on their performance.
  • Responsible for allocation and management of the functions budget and to deliver valuable insights on compensation, including internal and market parity, hike percentage, and joining bonus.
  • Collaborate with the Development teams to effectively implement change management in the HRMS systems
  • Create effective Dashboards using BI Tools (Power Bi, Tableau) to deliver insights to the business leaders
  • Develop Forecast of all Offer targets for Delivery functions on current Headcount, Attrition %, Joining Ratio and Year end Headcount Projection
  • Collaborate with procurement to empanel new vendors and ensure timely renewal of existing vendor contracts, conduct performance evaluation reviews for all vendors
  • Manage audit reviews, ensure implementation of recommendations, enforce team adherence to processes, conduct monthly reviews, and promptly highlight process deviations.
  • Responsible for driving effective change management for all systems and process changes within the function
  • Acting as a SPOC for all talent acquisition matters and inquiries across all departments.
  • Involve in creating Training materials for Upskilling and training junior team members

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