Team Leader – IT Operations

3 weeks ago


Bengaluru, Karnataka, India Rexus Group Full time

Job Description: Team Leader – IT Operations

Position: Team Leader

Location: Bangalore(On-site)

Address is Campus 32, RMZ Ecoworld Rd, Adarsh Palm Retreat, Bellandur, Bengaluru.

Experience: 5 to 7+ years

Language Requirement: English

Employment Type: Full-time

Role Overview:

We are looking for a Team Leader to manage a remote IT operations team, ensuring seamless IT monitoring and managed services. The ideal candidate will have hands-on experience in Windows and/or Network technologies and expertise in managing global operations.

Key Responsibilities:

  • Manage and lead a remote IT operations team.
  • Oversee IT monitoring and managed services for optimal performance.
  • Operate and manage various monitoring & ticketing systems.
  • Coordinate with global operations teams to ensure smooth service delivery.
  • Provide hands-on support in Windows and/or Network technologies.
  • Work on-site from the client's office and liaise with stakeholders.
  • Ensure adherence to IT policies, security standards, and operational procedures.

Required Skills & Experience:

  • 4–6 years of experience in IT monitoring and managed services.
  • Proven experience in global IT operations management.
  • Strong knowledge of IT monitoring tools and ticketing systems.
  • Hands-on expertise in Windows and/or Network technologies.
  • Excellent communication, leadership, and team management skills.
  • Ability to work in a fast-paced and dynamic environment.

Preferred Qualifications:

  • ITIL, CCNA, MCSE, or other relevant certifications.
  • Experience in incident management and SLA-driven service delivery.
  • Familiarity with cloud-based monitoring solutions.


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