Information Technology Support Engineer

7 days ago


India TalentBridge Full time

IT Support

100% Remote

12 months of contract ( will keep on extending )

Qualifications:

  • Experience in Technical Support (Breakfix, troubleshooting, or help desk roles preferred).
  • Strong understanding of telecom services (VoIP, PBX, SIP, network configurations, etc.).
  • Familiarity with SQL (basic query execution and troubleshooting).
  • Knowledge of JavaScript-based interfaces (not coding, but interpreting logical statements).
  • Excellent phone-based customer service skills with the ability to handle support calls effectively.
  • Ability to manage multiple support tickets while maintaining high service levels.


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