Customer Relationship Management Specialist
3 weeks ago
Company Description
Cambay Foodservice Packaging is the largest Star Export House of disposable paper products from India, offering a wide product portfolio of more than 250 SKUs. With a focus on quality customized products, the company serves an expanding international clientele base and business partners. Cambay has been accredited with BRC, FSC, and TUV certificates for sustainable, compostable, and eco-friendly foodservice packaging solutions.
Role Description
This is a full-time on-site role for a Customer Relationship Management Specialist located in Surat. The role will involve managing customer relationships, implementing and overseeing CRM strategies, analyzing customer data, coordinating projects related to customer management, and ensuring overall customer satisfaction.
- Establish and maintain positive relationships with existing clients.
- Provide prompt, efficient, and satisfactory responses to customer inquiries.
- Identify opportunities for improving the customer experience and provide feedback to relevant teams and departments.
- Analyze customer data to identify patterns and insights; and leverage this information to enhance customer relationship management strategies.
- Collaborate with other departments (marketing, sales, logistics, and product development) to optimize the existing customer experience journey.
- Support successful customer retention initiatives, such as customized marketing campaigns and loyalty programs.
- Monitor customer feedback regularly and identify areas of improvement in our products and services.
- Stay updated about industry trends and CRM best practices to ensure our processes and procedures are optimized.
Qualifications
- Analytical Skills and Project Management
- Communication and Sales skills
- Customer Relationship Management (CRM) expertise
- Experience in working with CRM systems
- Ability to prioritize and manage multiple projects
- Knowledge of the food packaging industry is a plus
- Bachelor's degree in Business Administration or related field
- Salary: ₹ 35,000 to 50,000/- CTC per month.
Interested Male/Female candidate share resume
Email: hr@cambay.co.in
+91 9898053393
-
Customer Relationship Management Specialist
3 weeks ago
Surat, Gujarat, India Cambay Foodservice Packaging Full timeCompany DescriptionCambay Foodservice Packaging is the largest Star Export House of disposable paper products from India, offering a wide product portfolio of more than 250 SKUs. With a focus on quality customized products, the company serves an expanding international clientele base and business partners. Cambay has been accredited with BRC, FSC, and TUV...
-
Customer Relationship Management Specialist
3 weeks ago
Surat, Gujarat, India Cambay Foodservice Packaging Full timeCompany Description Cambay Foodservice Packaging is the largest Star Export House of disposable paper products from India, offering a wide product portfolio of more than 250 SKUs. With a focus on quality customized products, the company serves an expanding international clientele base and business partners. Cambay has been accredited with BRC, FSC, and TUV...
-
Customer Relationship Development Specialist
4 days ago
Surat, Gujarat, India ZebraLearn Full timeAbout ZebraLearnZebraLearn is an Ed-tech platform with a passion for empowering lifelong learners. Our approach to learning emphasizes hands-on experience and simplifying complex concepts. We strive to make learning engaging and enjoyable, transforming learners into leaders who achieve their goals.Job DescriptionWe are seeking a proactive listener and...
-
Customer Relationship Manager
4 weeks ago
Surat, Gujarat, India Perfect Naukari Full timeWe are looking for an experienced customer relationship manager to be responsible for engaging with key customers by building and preserving trusting relationships. The customer relationship manager will constantly identify opportunities to grow the customer base and build positive relationships with new clients. You should also be strategic and analytical...
-
Business Relationship Manager
2 days ago
Surat, Gujarat, India Arham Wealth Management Private Limited Full timeJob DescriptionWe are looking for a Business Relationship Manager to join our team at Arham Wealth Management Private Limited. As a Business Relationship Manager, you will be responsible for building and maintaining strong relationships with our clients.Key Responsibilities:Develop and implement client relationship strategies to drive business growthProvide...
-
Relationship Manager Customer Engagement
3 weeks ago
Surat, Gujarat, India Kotak Mahindra Bank Limited Full timeJob Description(DESIGNATION)Transaction Banking Group ROCE ( Relationship Officer - Customer Engagement)Location HyderabadNumber of Positions 12Reporting Relationships RCEM ( Regional Customer Engagement Manager )Position Grade M2`Job Role:1. Customer Engagement (meeting, Video call, Tele call) and Relationship Management on the mapped C Cat book of the...
-
Customer Relationship Management Specialist
6 days ago
Surat, Gujarat, India ZebraLearn Full timeWho are we looking for: If you are a proactive listener and problem solver, Zebralearn has the perfect role for you. You'll be responsible for helping customers with complaints and questions, giving customers information about products and services, taking orders, and processing returns. Your contribution to the team: Maintaining a positive, empathetic, and...
-
Customer Relationship Management Specialist
4 days ago
Surat, Gujarat, India ZebraLearn Full timeWho are we looking for: If you are a proactive listener and problem solver, Zebralearn has the perfect role for you. You'll be responsible for helping customers with complaints and questions, giving customers information about products and services, taking orders, and processing returns. Your contribution to the team: Maintaining a positive, empathetic, and...
-
Customer relationship management specialist
15 hours ago
Surat, Gujarat, India ZebraLearn Full timeWho are we looking for:If you are a proactive listener and problem solver, Zebralearn has the perfect role for you. You'll be responsible for helping customers with complaints and questions, giving customers information about products and services, taking orders, and processing returns.Your contribution to the team:Maintaining a positive, empathetic, and...
-
Customer Relationship Management Specialist
4 days ago
Surat, Gujarat, India ZebraLearn Full timeWho are we looking for:If you are a proactive listener and problem solver, Zebralearn has the perfect role for you. You'll be responsible for helping customers with complaints and questions, giving customers information about products and services, taking orders, and processing returns.Your contribution to the team:Maintaining a positive, empathetic, and...
-
Customer Relationship Manager
2 days ago
Surat, Gujarat, India Acura solutions Full timeAbout Acura SolutionsAcura Solutions is a leading provider of wealth management solutions, dedicated to delivering exceptional banking experiences to high net worth individuals. Our team is passionate about building long-term relationships with our clients and providing tailored solutions to meet their unique needs.
-
Relationship Manager
4 weeks ago
Surat, Gujarat, India HDFC securities Full timeJob Title: Relationship Manager Key Responsibilities: Develop and maintain relationships with existing customers. Educate customers on equity markets and investment opportunities. Provide assistance with online trading and handle outbound calls. Promote financial products through cross-selling, including mutual funds, insurance, systematic investment plans,...
-
Fashion Textile CRM Relationship Manager
3 days ago
Surat, Gujarat, India MNR Solutions Full timeAbout the RoleWe are seeking a skilled Customer Retention Specialist to join our team at MNR Solutions. As a key member of our Fashion Textile department, you will play a crucial role in building strong relationships with customers, ensuring high satisfaction, and driving customer loyalty.Key Responsibilities:Manage customer accounts and maintain strong...
-
Relationship Manager
3 weeks ago
Surat, Gujarat, India Shubham Housing Development Finance Company Full timeJob DescriptionCompany DescriptionShubham Housing development finance Limited is a housing finance company that provides housing loans primarily in the unreached and under-served market. The company was incorporated in Noida , Delhi in 2010 and operates in 14 states across India.Role DescriptionThis is a full-time on-site role as a Relationship Manager...
-
Relationship Manager
4 weeks ago
Surat, Gujarat, India SRG Housing Finance Full timePromising career in the field of housing finance division.Sourcing file from open market.Generate leads from known contact.Identification of right customer, ability to understand customers need, explain various products and convince them about the product offeringsShould be able to manage overall responsibilities including customer expectations, identifying...
-
Branch Relationship Manager
4 weeks ago
Surat, Gujarat, India White Force Full timeJob Description: A Relationship Manager is responsible for building and maintaining positive relationships with customers, identifying opportunities for business growth, and resolving customer complaints. They possess excellent communication and problem-solving skills and work closely with sales and marketing teams to boost profitability and customer...
-
Customer Service Specialist
4 weeks ago
Surat, Gujarat, India Paradise Placement Consultancy Full timeJob Description: Job Description:- • Help the support team with solving customer issues worldwide • Resolve technical issues through research, log analysis, issue reproduction, and troubleshooting • Act as a focal point between customer service, engineering and product teams, including analysing technical issues and forwarding them to the...
-
Relationship Manager
6 days ago
Surat, Gujarat, India Kotak Mahindra Bank Full timeJob DescriptionJOB DESCRIPTIONJob role:- Manage sales and distribution through the cross channel and open market channels- Ensure unilateral growth by adding new DSAs / Branches- Manage and grow the Direct Sales team and focus on increased Productivity- Marketing and encashing catchment areas- Meeting HNI clients and explaining various products related to...
-
Customer Success Manager
4 weeks ago
Surat, Gujarat, India NEON Full timeAre you a dynamic and results-driven Operations Manager with a proven track record in the SaaS sector? We have the perfect role for youLocation: SuratAbout Us:Neon's digital signage software transforms everyday screens into powerful digital signage experiences, aiming to be a household name for digital signage worldwide. We pride ourselves on innovation,...
-
Customer Success Manager
3 weeks ago
Surat, Gujarat, India NEON Full timeAre you a dynamic and results-driven Operations Manager with a proven track record in the SaaS sector? We have the perfect role for youLocation: SuratAbout Us:Neon's digital signage software transforms everyday screens into powerful digital signage experiences, aiming to be a household name for digital signage worldwide. We pride ourselves on innovation,...