Lead Business Analyst

2 days ago

Greater Bengaluru Area, India Synechron Full time

Job Role: Lead Business Analyst

Job Location: Bangalore

Experience: 6+ years

Notice Period: upto 1 month


Job Description :


* Corporate Banking Experience must


  • Business Analysts are responsible for delivery of new products and services via agile delivery squads for TBS (web, mobile, Host to Host and API Banking)
  • Ensure that new products / features which have potential use cases for other entities (EI and International), are made available at an enterprise level based on demand and relevance.
  • Ensure that all new (Business Requirement Document) BRDs are reviewed and accepted by all stakeholders
  • Review, prioritize and publish the channel backlog at regular intervals
  • Help the Sr. Product Owner in epic/feature prioritization and customer Usability Testing workshops
  • Ensure that our test case repositories are constantly updated and include scenarios relevant to real business situations.
  • Leverage automated testing tools and scripts to optimize testing efficiency
  • Help the Sr. product Owner to build the product release plan.
  • Conduct comprehensive production sanity involving pilot clients prior to launch
  • Conflict Management and Issue Resolution within various Product Squads internally and Externally
  • Conduct periodic trainings and product familiarization sessions.
  • Owning Product Technical Support including Incidents, Problem Tickets and customer queries/complains

TBS Channel – Web, Mobile, H2H & API Banking:.

  • Proven expertise in managing the TBS internet, mobile & api channels.
  • Well versed in Channel onboarding process across business banking and corporate segments.
  • Working knowledge on any one of the TBS channels like iGTB, TCS-BANCS, iCashpro+ etc.
  • Working knowledge in setting up of Corporate Profiles, User Management, Authorization matrix, Payment Rules, Day-0 maintenance etc.
  • Working knowledge on Migration of customers to new corporate banking channel.
  • Working Knowledge on API Banking channel, should have detailed understanding on API payloads and setup on API Banking channel.

Payments Domain.

  • Proven experience in end-to-end processing (outward and inward) of electronic payments (domestic and international) across various country/region specific payment schemes – (preferred: UAE, KSA, Egypt, India & UK).
  • Proven product experience on the below processing components
  • Payment Initiation Channel - Internet, Mobile, API, Host-to-Host
  • Payment Processing - Pre-processor HUB, Payment Engine / Gateway
  • Working knowledge of industry standard payment file / message formats
  • SWIFT MT - 1xx, 2xx, 9xx
  • ISO20022 / SWIFT MX - pain.xxx, pacs.xxx, camt.xxx, remt.xxx
  • Payment rail specific clearing formats
  • SARIE, SADAD, ACH, RTGS, NEFT, IMPS etc.
  • Familiarity with Payments Industry Regulations. PCI-DSS, UAE/KSA Central Bank Regulations.
  • Proven working knowledge on Collection systems
  • Cheque Clearing Systems (Onus, Offus, PDC, etc)
  • Virtual Account - Detailed Understanding on VA Setup, maintenance, Payments – Channel and API.

Product Backlog Management

  • Facilitate the Sr. product Owner in Developing and explicitly communicating the Product Goal
  • Creating clear, precise and well-articulated value driven backlog by describing items as Epics/Features/User Stories Acceptance Criteria
  • Ensuring that Product Backlog is transparent, visible and understood by all relevant stakeholders
  • Keeping adequate work for the team by having a refined backlog of T+ 2 Sprints (where T is current sprint)

Product Release Backlog

  • Facilitate Sr. product Owner in Creation of Release Backlog based to clearly define which feature is intended to be released when
  • Creating the customer feedback loop to incorporate voice of customer

Product Delivery

  • Joint Accountable along with the Sr. product Owner for end-to-end product delivery as per committed timelines/sizing as much as possible
  • Responsible to conduct Refinement and Planning sessions
  • Work with the Scrum Masters to identify the in efficiencies and impediments to improve team’s efficiency overall
  • Provide support and required inputs to the team as needed in order to deliver the respective feature
  • Ensuring right and efficient solution is being designed by Solution Architects to fulfill customers’ expectations

Stakeholder Management

  • Responsible for Stakeholder identification and management for the product.
  • Facilitate Sr. Product Owner to conduct Feature Prioritization Sessions to seek Stakeholders Alignment
  • Responsible to establish and maintain critical communication channels to keep Stakeholders informed
  • Responsible to Conduct Product Demo sessions to seek stakeholder feedback
  • Facilitate Sr. product Owner to track all production issues related to account information and payment services across Corporate Channels and core platforms (Finacle, Payment Hub, BPM, Express Clear, SWIFT, FTS etc.Based on the severity and ageing of the issue, liaise with the respective platform owners for prioritization, escalation and closure
  • Detailed Product Backlog with User Stories and Acceptance Criteria
  • Release Backlog for the Squad
  • Process Flow Diagrams
  • Operation Risk Sign offs/NPPA
  • Migration / Customer Adoption Strategy & Plans

Responsible to attend:

  • Quarterly Planning/PI Planning sessions.
  • Daily Standups
  • Sprint Retrospectives
  • Scrum of Scrums
  • Prioritization Workshops

Responsible to Conduct:

  • Product Backlog Refinement
  • Sprint Planning
  • Sprint reviews
  • Customer Experience and Design Journey Workshops
  • Customer Usability Testing Workshops


kindly share your updated profile on

shraddha.shende@synechron.com


With below details

(Mandatory)

Total IT Experience -

Relevant Experience in BA

Experience in Corporate Banking-

Experience in Payment Channels-

Current CTC -

Expected CTC-

Notice period-

If Serving LWD-

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