Customer Care Executive

6 days ago


Kolkata, India UnoTasker Full time

Company DescriptionUnoTasker is an innovative startup transforming the Personal and Home care marketplace by connecting customers with a wide range of trusted service providers. From parlors and handymen to professional drivers and skilled cooks, our platform offers a comprehensive solution for everyday service needs. We focus on delivering a seamless and user-friendly experience that makes booking reliable options effortless.Job Summary We are looking for a dedicated and customer-focused Customer Care Executive to handle inbound calls, assist customers with their queries, and provide a smooth support experience. The ideal candidate should have prior experience in inbound calling and a good command of the English language.Key ResponsibilitiesHandle incoming customer calls and enquiry professionally and efficiently Understand customer issues and provide accurate information or solutions Resolve complaints and escalate complex issues when required Maintain detailed records of customer interactions Follow company processes and quality standards Ensure high levels of customer satisfaction Coordinate with internal teams when needed Required SkillsPreferred QualificationsExperience in BPO / Call Center / Customer Support role Multilingual ability is a plusWhat We Offer • Competitive salary package • Supportive work environment • Training and growth opportunities



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