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Modern AMS Lead

4 weeks ago

Noida, Uttar Pradesh, India Coforge Full time

Modern AMS Practice Lead

Location: Greater Noida & Hyderabad

Experience Required: 18-23 years

Job Description

  • We are seeking an experienced Application Managed Service Lead for our Modern AMS practice, responsible for building Next-Gen AMS capabilities and solutions. The ideal candidate will have 14+ years of experience in Application Managed Services, with a strong background in technical leadership, technology management and people management.
  • Responsible for planning, developing and executing Next Gen AMS propositions for AMS practice.
  • Develop and execute the technology strategy for Modern AMS practice.
  • Lead the Modern AMS team in developing and delivering innovative solutions using Automation, AI and AIOps concepts.
  • Responsible for institutionalized AMS propositions in presales proposals (proactive / reactive) as well as in on-going AMS engagements.
  • Work closely with partners to define differentiating value propositions.
  • Manage and mentor a team of application support professionals working in on-going AMS engagements.
  • Collaborate with stakeholders to identify business needs and develop AMS solutions.
  • Experience in Modern AMS strategy development, proposition definition and execution.
  • Ability to manage assets / accelerator development and optimize technology budgets.
  • 18+ years of experience in IT with at least 5+ years of experience in developing AMS propositions
  • Minimum of 3-5 years in leading large AMS engagements, driving initiatives for automation and optimization.
  • Should have at least 3-5 years of experience in developing and delivering AMS solution themes, Target Operating Models, Ticket Analysis, Effort Estimates and Pricing Models etc.
  • Experience of Automation, Gen AI, Virtual Assistant, Observability and AIOps would be a plus.
  • Candidate should have experience in working or leading Application Managed Services propositions / capabilities in his prior experience.
  • Proven track record of technical leadership and end customer interactions.

Please share your resume at Divya.Allabadi@coforge.com