Sr Technical Writer
1 month ago
Write and organize external engineering documentation and make it accessible and useful to engineers.
Document complex internal and external APIs, infrastructure, systems, tools, and software engineering practices.
Work with engineers and teams to help solve their information problems.
Represent the Technical Documentation team on project teams and perform technical project leadership roles, while fostering teamwork and collaboration within and across work groups.
Assist with engineering blog posts, conference papers, and presentations.
Anticipate issues and address them proactively.
Plan, coordinate, and execute documentation projects under very general direction.
Participate in documentation craftsmanship efforts, including design and development of documentation distribution systems, writing and editing processes, and best practices.
Help to improve the process of organizing and generating documentation.
Basic Qualifications
Experience with API writing and development procedures, designing and organizing content for existing/new API products (mandatory).
Experience working with customer support teams and clients to collect requirements for doc updates.
B.A. or B.S. in Technical Communications, computer science, or a related field
4+ years’ experience as a technical writer
Preferred Qualifications
7+ years’ experience as a technical writer
Excellent written and oral communication skills
Strong work ethic and drive for high-quality results
Strong organizational skills
Prior experience in Internet technology
Knowledge of Python, Java, or other programming language
Basic video/graphic creation knowledge
Knowledge on using Github version management system (mandatory)
Experience with in-code documentation systems (such as Markdown)
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