![Nissan Motor Corporation](https://media.trabajo.org/img/noimg.jpg)
Service Planning
4 weeks ago
Position: Service Planning & Marketing
Experience: 5 - 8 Years
Location : Gurgaon
Education : BE – Automobile / Mechanical
Major Activities:
Data Mining & Modelling
- Tracking of commodity dispersion of mechanical ROs getting closed in system
- Region wise/dealer wise commodity sale understanding and management alerts generation
- Data mining and analysis basis management direction
- Basis past data, data models to be prepared to ensure data based actions area taken
- Data based customer campaigns to be designed with marketing team to ensure maximum impact
Part pricing basis market study and data projection & Dashboards
- Part pricing to be done basis data modelling and ensuring data based approach to predict future GP gain due to part pricing.
- Preparation of Dashboards for Management
Increasing penetration of Pre-paid maintenance plan, Extended warranty & RSA packages for increasing customer retention in channel
- Improving Dealer Dispersion by conducting reviews with field team
- Bottom dealer improvement
- Launching plans basis market & competition study
- Enhancing dealer satisfaction
Designing and implementing schemes to increase PMP EW penetration
- Designing schemes basis market trend to ensure better penetration
- Alignment with finance for roll out of scheme
- E-decision submission and approval
- Market communication
- Payment to manpower basis scheme at the end of scheme period
- Scheme Payout on time to dealer manpower
- Scheme outcome analysis and future actions
PMP kitty monitoring and pricing strategy
- Ensuring Kitty is maintained at 70%
- In case of spend more than 70%, product pricing working to be done (PMP only)
- Monthly review with vendor on performance and operational parameters
- Monitoring and working with
Ensuring Claim TAT under control
- Review and monitor service level TAT from supplier
- Take customer centric decision to ensure service levels
Dealer training and control
- Ensuring 100% dealer sales manpower training on product
- Ensuring dealer claim team is trained and is submitting claims on time.
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