Senior Service Delivery Engineer

5 days ago

Hyderabad, India Elios Talent Full time

Senior Service Delivery Engineer☀️ Key Highlights 🔧 Own service delivery operations across incident response, change control, and reliability for high-availability platforms⚡ Lead major incident management, driving rapid triage, clear communication, and cross-team coordination📊 Improve operational maturity through KPIs, reporting, RCA processes, playbooks, and structured workflows🔄 Champion DevOps culture, automation, tooling integrations, and process efficiency across engineering🚀 Drive continuous improvement across ITIL, Agile, and SRE practices to enhance performance, stability, and scalabilityWe’re seeking a Senior Service Delivery Engineer to drive operational excellence across reliability, incident response, change management, automation, and cross-team coordination. This role sits at the center of availability, performance, and process governance—partnering with engineering teams to keep mission-critical platforms stable, secure, and predictable.What You’ll DoService Delivery & CoordinationAct as the central point of contact for the SRE practice, unblocking teams and supporting smooth deliveryOwn change management processes, lead CAB meetings, and approve production changesDefine escalation paths, operational workflows, and ITIL severity guidelinesLead, communicate, and coordinate all high-severity incidents during on-call rotationsOperational ExcellenceTrack, document, and organize work intake, project progress, timelines, and risksCreate RunBooks, Playbooks, release plans, and validate processes through simulationsDefine KPIs, service metrics, and produce weekly/monthly reportingEnsure effective RCA execution, track action items, and prevent repeat incidentsIncident, Change & Problem ManagementRespond to major incidents with

  • Senior Service Delivery Engineer

    5 days ago

    hyderabad, India Elios Talent Full time

    Senior Service Delivery Engineer☀️ Key Highlights 🔧 Own service delivery operations across incident response, change control, and reliability for high-availability platforms⚡ Lead major incident management, driving rapid triage, clear communication, and cross-team coordination📊 Improve operational maturity through KPIs, reporting, RCA processes,...

  • Senior Service Delivery Engineer

    3 days ago

    Hyderabad, India Elios Talent Full time

    Senior Service Delivery Engineer☀️ Key Highlights 🔧 Own service delivery operations across incident response, change control, and reliability for high-availability platforms⚡ Lead major incident management, driving rapid triage, clear communication, and cross-team coordination📊 Improve operational maturity through KPIs, reporting, RCA processes,...

  • Senior Service Delivery Engineer

    3 days ago

    Hyderabad, India Elios Talent Full time

    Senior Service Delivery Engineer☀️ Key Highlights 🔧 Own service delivery operations across incident response, change control, and reliability for high-availability platforms⚡ Lead major incident management, driving rapid triage, clear communication, and cross-team coordination📊 Improve operational maturity through KPIs, reporting, RCA processes,...

  • Senior Service Delivery Engineer

    5 days ago

    Hyderabad, India Elios Talent Full time

    Senior Service Delivery Engineer ☀️ Key Highlights Own service delivery operations across incident response, change control, and reliability for high-availability platforms ⚡ Lead major incident management , driving rapid triage, clear communication, and cross-team coordination Improve operational maturity through KPIs, reporting, RCA processes,...

  • Senior Service Delivery Engineer

    3 days ago

    Hyderabad, India Elios Talent Full time

    Senior Service Delivery Engineer ☀️ Key Highlights Own service delivery operations across incident response, change control, and reliability for high-availability platforms ⚡ Lead major incident management , driving rapid triage, clear communication, and cross-team coordination Improve operational maturity through KPIs, reporting, RCA processes,...

  • Senior Service Delivery Engineer

    3 days ago

    Hyderabad, India Elios Talent Full time

    Senior Service Delivery Engineer ☀️ Key Highlights Own service delivery operations across incident response, change control, and reliability for high-availability platforms ⚡ Lead major incident management , driving rapid triage, clear communication, and cross-team coordination Improve operational maturity through KPIs, reporting, RCA processes,...

  • Senior Service Delivery Engineer

    3 days ago

    hyderabad district, India Elios Talent Full time

    Senior Service Delivery Engineer ☀️ Key Highlights 🔧 Own service delivery operations across incident response, change control, and reliability for high-availability platforms ⚡ Lead major incident management , driving rapid triage, clear communication, and cross-team coordination 📊 Improve operational maturity through KPIs, reporting, RCA...

  • Senior service delivery engineer

    2 days ago

    Hyderabad, India Elios Talent Full time

    Senior Service Delivery Engineer☀️ Key HighlightsOwn service delivery operations across incident response, change control, and reliability for high-availability platforms⚡ Lead major incident management , driving rapid triage, clear communication, and cross-team coordinationImprove operational maturity through KPIs, reporting, RCA processes, playbooks,...

  • Senior service delivery engineer

    4 days ago

    Hyderabad, India Elios Talent Full time

    Senior Service Delivery Engineer☀️ Key HighlightsOwn service delivery operations across incident response, change control, and reliability for high-availability platforms⚡ Lead major incident management , driving rapid triage, clear communication, and cross-team coordinationImprove operational maturity through KPIs, reporting, RCA processes, playbooks,...

  • Senior Service Delivery Engineer

    3 days ago

    Hyderabad, India Elios Talent Full time

    Senior Service Delivery Engineer☀️ Key HighlightsOwn service delivery operations across incident response, change control, and reliability for high-availability platforms⚡ Lead major incident management, driving rapid triage, clear communication, and cross-team coordinationImprove operational maturity through KPIs, reporting, RCA processes, playbooks,...