Community Associate

1 week ago

Bengaluru, India BHIVE Workspace Full time

The Community Associate will play a key role in enhancing BHIVE’s value proposition by curating a dynamic, engaging, and vibrant coworking environment that fosters client satisfaction and retention. By organizing community events, maintaining an inspiring atmosphere, and driving creative initiatives, this role will directly impact the member experience, brand reputation, and overall community-building efforts.


Key Responsibilities:


Member Engagement:

  • Build strong relationships with members to understand their needs and ensure their satisfaction.
  • Serve as the first point of contact for members, addressing queries and resolving concerns promptly.

Community Building:

  • Organize and execute engaging events such as workshops, networking sessions, and celebrations to foster a sense of community.
  • Create opportunities for member collaboration and interaction to strengthen relationships and brand loyalty.

Workplace Vibe:

  • Maintain an inviting and inspiring workspace atmosphere by upholding high standards of aesthetics and functionality.
  • Introduce creative initiatives that enhance the overall coworking experience for members.

Client Retention:

  • Monitor member satisfaction through regular feedback and act on insights to improve their experience.
  • Work collaboratively with the operations team to ensure seamless service delivery.

Brand Representation:

  • Act as a brand ambassador for BHIVE, showcasing the workspace’s lively and innovative culture.
  • Promote BHIVE’s events, initiatives, and services to members and prospects effectively.

Operational Support:

  • Assist in onboarding new members and ensuring a smooth transition into the community.
  • Support the operations team in ensuring the workspace runs efficiently and meets member expectations.

Work Schedule:

  • 6 days a week, with flexible working hours based on operational requirements.


Qualifications:

  • Bachelor’s degree in Business, Hospitality, Event Management, or a related field.
  • 0-3 years of experience in community management, customer service, events, or related roles.
  • Strong interpersonal and communication skills, with a customer-centric approach.
  • Creative problem-solving abilities and a proactive mindset.
  • Ability to multitask and work in a fast-paced, dynamic environment.
  • Passion for building communities and creating memorable experiences.


About the Company: The BHIVE Group stands at the forefront of revolutionizing enterprise-grade managed offices & coworking spaces for enterprises, democratizing investments in Bengaluru. With BHIVE Workspace’s extensive network in prime locations of Bengaluru and Mumbai along with BHIVE Properties’ expertise in investment, the group redefines commercial real estate and financial services. BHIVE Workspace offers a collaborative ecosystem with over 27+ properties, 46,000 seats and spread across 1.8 million sq. ft, catering to corporates, MNCs, entrepreneurs, and businesses of all sizes. To know more about the BHIVE GROUP, visit – www.bhive.group

 

BHIVE’s Mission: The BHIVE Group’s mission is to be amongst the most loved and admired real estate companies of India by 2033

 

BHIVE’s Vision: BHIVE Group envisions helping people live a better quality of life. Anything that we do will have people and quality of life in mind.

 

Why Choose BHIVE:

 

Benefits: At BHIVE, we are committed to providing more than just a paycheck—we strive to create a supportive and rewarding work environment where employees feel valued, empowered, and motivated to excel. Our comprehensive benefits package, including performance-based awards, competitive compensation, health benefits, financial security, and professional development opportunities, reflects this commitment and underscores our dedication to the well-being and success of our team members.

 

Equal Opportunity Employer: BHIVE proudly stands as an Equal Opportunity Employer – By Choice. We firmly believe that we are most effective in helping our associates, customers, and the communities we serve, lead better lives when we genuinely understand them. This involves recognizing, respecting, and valuing diversity in terms of unique styles, experiences, identities, ideas, and opinions while fostering inclusivity for all individuals.

 

Growth: BHIVE invests in employee development, providing opportunities for professional advancement.

 

Impactful Work: Joining BHIVE means contributing to a real impact on the startup ecosystem in India.

 

Employee Referral Policy: 5

Category: Referral Category

If you refer a candidate, you stand to win exciting prizes. For more details refer to www.bhiveworkspace.com/employee-referral/

 

  • If you are someone who wants to join BHIVE to collaborate, Cowin and Cowork and would like to be part of this dynamic work culture, then we invite you to embark on a rewarding journey with us.

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