Delivery Excellence

1 month ago

Mumbai, India LTIMindtree Full time

Role: Delivery Excellence

Designation: Senior Specialist

Location: Mumbai/Hyderbad/Pune/Bangalore

Expereince: 8 to 12 years

Educational Qualification:

B.E. B. Tech, Graduate, Graduate +MBA, MCA


Job Biography:

Enable best-in-class delivery capabilities & performance through client centric and industry benchmarked processes. Transform to align to delivery organization structure & expectations from the top management


Job Purpose:

• Improve client satisfaction through process transformation focusing on client centricity

• Continuously improve process & metrics capabilities and performance using insights & analytics

• Provide thought leadership for building process capability in emerging and niche practices.


Principal Accountabilities

• Provide process consultancy for all projects and BEU Sub functions. Perform risk assessment and Provide delivery early alerts. Perform Process Calibration as per the applicability and criteria defined. Drive Project and account level Initiatives, goals and improvements using good understanding of QMS, ISO, CMMI, ITIL and agile frameworks. Govern the risk, opportunities and process improvements identified.

• Plan and conduct task effectively for moderate to complex projects using sound generic, domains.

• Works autonomously to apply analytical skill and ability to synthesize information and data to perform a range of

• Provide inputs to update existing process documents effectively and perform reviews

• Present and disseminate information effectively to Team Members within the group and outside

• Good knowledge on all the Process Trainings objectives and mandates

• Conduct mandatory Role Based Trainings for TMs/PMs/SMs

• Support deployment of processes through timely completion of assigned task by collaborating with impacted stakeholders

• Understand the principle/objective of the new/changed process and address stakeholder questions around the same

• Conduct project level/DU/account level data analysis or baselines and provide insights and recommendations and govern them.

• Use complex features of MS WORD, PPT, existing excel functions and macros with or without assistance from websites. Use basic features of complex tools like MINITAB, Visio, swim lane, power BI, etc. to create automated solutions and templates.

• Consult project managers on deployment of QMS metrics framework, estimation techniques, MAPs, High maturity solutions, CAR.

• Good understanding of QMS, various lifecycles, tools within the organization.

• Training and Certification: Formal training and certifications in areas of standards such as CMMI/ISO/ITIL/ and so on


LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 750 clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTIMindtree — a Larsen & Toubro Group company — combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visit www.ltimindtree.com

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