Desktop Support Engineer
6 days ago
Overview
A Desktop Support Engineer is an IT professional responsible for providing technical assistance to users of computer systems, software applications, and network connections. This role involves troubleshooting hardware and software issues, installing and maintaining equipment, and ensuring the overall functionality of desktop systems.
Roles and Responsibilities
o Provide comprehensive support for various devices including computers, laptops, networks, barcode printers, biometric systems, routers, and CCTV systems.
o Assign daily tasks and coordinate with new hires to ensure they receive training aligned with client requirements.
o Diagnose and resolve network issues across wireless LAN (Local Area Network), WAN (Wide Area Network) settings.
o Offer technical help for IT problems involving network components such as switches, routers, Fiber-to-the-Home (FTTH), and firewalls.
o Ensure accessibility to fix any IT-related issues using workstations or gadgets as needed.
o Enter and maintain user, vendor, contract, and purchase information in our ITSM system
o Communicate with the team (FoC) to assist with training and ongoing support. Maintain ticket updates for all reported incidents.
o Broad experience in IT with a basic understanding of Networks, Servers, Audio/Visual, Smart Devices, and Telecoms.
Rotational Shift
Required Skills & Qualifications:
• Bachelor’s degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, and Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, and Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting, and problem-solving skills.
• Adaptable and flexible in a fast-changing industry and work environment.
-
Desktop Support Engineer
5 days ago
Sanand, India AppsTech Solution Full timeOverview A Desktop Support Engineer is an IT professional responsible for providing technical assistance to users of computer systems, software applications, and network connections. This role involves troubleshooting hardware and software issues, installing and maintaining equipment, and ensuring the overall functionality of desktop systems. Roles and...
-
Desktop support engineer
5 days ago
Sanand, India AppsTech Solution Full timeOverview A Desktop Support Engineer is an IT professional responsible for providing technical assistance to users of computer systems, software applications, and network connections. This role involves troubleshooting hardware and software issues, installing and maintaining equipment, and ensuring the overall functionality of desktop systems. Roles and...
-
Desktop Support Engineer
5 days ago
Sanand, India AppsTech Solution Full timeOverviewA Desktop Support Engineer is an IT professional responsible for providing technical assistance to users of computer systems, software applications, and network connections. This role involves troubleshooting hardware and software issues, installing and maintaining equipment, and ensuring the overall functionality of desktop systems.Roles and...
-
Desktop Support Engineer
6 days ago
Sanand, India AppsTech Solution Full timeOverview A Desktop Support Engineer is an IT professional responsible for providing technical assistance to users of computer systems, software applications, and network connections. This role involves troubleshooting hardware and software issues, installing and maintaining equipment, and ensuring the overall functionality of desktop systems. Roles and...
-
Desktop Support Engineer
5 days ago
sanand, India AppsTech Solution Full timeOverview A Desktop Support Engineer is an IT professional responsible for providing technical assistance to users of computer systems, software applications, and network connections. This role involves troubleshooting hardware and software issues, installing and maintaining equipment, and ensuring the overall functionality of desktop systems. Roles and...
-
Desktop Support Engineer
5 days ago
Sanand, India AppsTech Solution Full timeOverview A Desktop Support Engineer is an IT professional responsible for providing technical assistance to users of computer systems, software applications, and network connections. This role involves troubleshooting hardware and software issues, installing and maintaining equipment, and ensuring the overall functionality of desktop systems. Roles and...
-
Desktop Support Engineer
5 days ago
Sanand, India AppsTech Solution Full timeOverview A Desktop Support Engineer is an IT professional responsible for providing technical assistance to users of computer systems, software applications, and network connections. This role involves troubleshooting hardware and software issues, installing and maintaining equipment, and ensuring the overall functionality of desktop systems. Roles and...
-
Desktop Support L3
3 days ago
Sanand, India ITFMS INFOTECH PVT LTD Full timeTroubleshooting: Level 3 support technicians troubleshoot and configure customer issues. They may use remote tools and diagnostic utilities to resolve support requests. - Problem-solving: Level 3 support technicians research and develop solutions to new and emerging issues. They may work to fix problems in software updates or with new products. - Technical...
-
Head of Performance Engineering
2 weeks ago
Sanand, India Mantras2Success.com Full timeDesignation: Engineering Head (screening and auxiliary solution) Location: Sanand, Gujarat Experience: 12 + Years We are seeking a dynamic Engineering Manager to lead and supervise a team of engineers across multiple product lines. In this pivotal role, you will drive technical excellence, foster team development, and ensure seamless alignment with our...
-
Electrical Engineering
7 days ago
Sanand, India One Plus Staffing Solution Full timeHello, We are urgently hiring for the Position: Electrical Junior Engineer for a big MNC Company Location: Sanand, Ahmedabad (The company provides transportation and food) Job Type: Full-Time Job Description: The Electrical Junior Engineer will support the maintenance and troubleshooting of electrical systems and machinery in the manufacturing plant. The...
