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User Experience Writer
4 weeks ago
The role is for a creative and versatile UX Writer. The person will work as a part of the Content team, reporting to the Group Content Manager and collaborating on fast-track projects with our UX and Product functions.
The Content team as a part of the UX & Product functions manages content for the mobile app and web features, working with UX Designers and Product Managers to engage our users. We are looking for a team member who can quickly dive into UX copywriting across our product.
- 3-5 years of experience as a UX writer or in a similar role
- Relevant experience writing UI copy for consumer/ technology products or web experiences
- Working knowledge of the UCD process and product design and how to relate that to business strategy
- Ability to create copy in a variety of formats, microcopy as well as long-form
- Meticulous attention to detail and high standards driven by a zeal for good language.
- Ability to manage multiple projects at a time and operate autonomously in a fast-paced environment.
- Positive energy and the willingness to help make a difference for customers.
- Proven problem-solving skills with understanding how to gain insights from user behavior / data, creating copy based on the learnings,
- Excellent verbal and written communication skills.
- Experience working directly with designers, product managers, researchers, and other SMEs.
Key Responsibilities
- Will be responsible for creating copy within products, web experiences and user flows
- Work closely with UX designers, product managers, and engineers to elevate the user experience.
- Understand customer needs and explore innovative solutions.
- Understanding key product strategy metrics and tying them into your content strategy
- Audit existing content and make recommendations for improvement in copy, layout etc.
- Work towards developing and evolving content standards, best practices, processes and contribute in creating a long-term strategy
- Working with different stakeholders like sales and marketing to ensure your copy and strategy align with overall company goals
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