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Resident Manager

2 months ago


Bengaluru, India Zolo Full time

Job Role : Resident Manager

Inhand Salary : 18k to 23k

Perks : Freestay and Food, Medical Insurance

Shift : Rotational Shift

Working Days : 6 days

Location : Bangalore



Your role in detail:

 Respond promptly and professionally to guest inquiries and maintain the occupancy at the

property.

 Manage the day-to-day operations of assigned ZoloStay Property, including guest relations, rent

collection, and property upkeep.

 Maintain accurate and up-to-date records, files, and documentation related to property

management activities, including agreements, maintenance requests, and guest

communications.

 Lead and train a team of 1-4 dedicated facilities team members.

 Provide excellent customer experience (Buying / Living) to the customers.



Qualifications:

 Educational Background : Basic degree holder in Hospitality or related field.

 Good Communication skills : Resident Manager need to interact with guests, handle

inquiries, and provide information effectively

 Flexibility : Willingness to work flexible shifts, including non-standard hours and openness to

managing daily operations during non-working hours as required

 Sales intent : passionately committed to connecting with clients, delivering tailored solutions,

and driving mutual success through sales targets

 Customer-centric approach: Focus on understanding and meeting each client's specific

needs to ensure satisfaction and loyalty