Senior Gainsight Analyst-5+ Years
2 months ago
Role: Senior Gainsight Analyst
Exp: 5+ Years
Loc: Bangalore (Hybrid)
Shift: General Shift
Notice Period: Immediate to 15 Days
The roles and responsibilities:
- Technical Skills: The candidate should have technical skills from a Gainsight perspective, capable of working with stakeholders to understand business requirements and translate those into Gainsight technical items for implementation.
- Experience: 5+ years of experience in Gainsight implementation, and support based on business requirements are required.
- Configuration and Support: The role involves configuration, modification, implementation, testing, and Tier 2 support for all aspects of Gainsight, working with business users to resolve system issues within SLAs.
- Documentation: Preparing and maintaining documentation for configurations, customizations, and processes is a key responsibility.
- System Changes Implementation: Proficiency in implementing system changes in Gainsight, such as creating new objects and fields, building rule automations, configuring relationships, page layouts, integrations, CTAs, Playbooks, success plans, managing permission sets, timeline configurations, and others.
- New Features and Enhancements: Implementing, maintaining, and managing regional new features and enhancements by working closely with the product owner, engineering, and the Gainsight vendor.
If interested, please send me your updated resume to preethi.p@andortech.com
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Senior Gainsight Analyst-5+ Years
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Senior Gainsight Analyst-5+ Years
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