Store Manager

4 days ago


New Delhi, India Alt. Tribe Full time

Reports to: General Manager/Owner

Working hours: 11am to 8pm

Shift: 6 days a week (rotational week-off)

Pay: 45000 a month


About Us:


Alt. Tribe is a bohemian eclectic concept store that brings together multiple small and home-grown businesses in an indoor pop-up marketplace. We offer shoppers an inspiring and diverse environment where they can explore a wide range of products, from clothes and artwork to eclectic jewelry, home decor, and wellness brands.



Role Overview:


As the Store Manager at Alt. Tribe, you will lead the day-to-day operations of the store and act as a key ambassador for our unique concept. You will oversee staff, manage inventory, and create an engaging shopping experience for customers. This role requires a strategic mindset and exceptional leadership skills to foster a positive store environment that aligns with Alt. Tribe's values and business goals.



Key Responsibilities:


  • Oversee daily store operations, ensuring all procedures are followed for smooth and efficient functioning.
  • Lead, motivate, and manage a team of sales consultants to achieve sales targets and maintain high customer satisfaction.
  • Develop and maintain deep product knowledge to train staff and provide customers with detailed information about our curated brands.
  • Maintain store presentation and visual merchandising standards to reflect the brand's aesthetic.
  • Handle customer concerns and provide effective solutions to enhance customer loyalty.
  • Monitor and manage stock levels, liaising with vendors and coordinating deliveries to ensure timely product availability.
  • Implement and monitor promotional activities, events, and workshops that contribute to the store's dynamic experience.
  • Ensure compliance with health, safety, and operational standards.
  • Generate regular sales reports and collaborate with senior management to create strategies for growth.
  • Support recruitment, training, and performance management of store staff.
  • Build strong relationships with the vendors and businesses that partner with Alt. Tribe to keep the marketplace vibrant and unique.



Qualifications:


  • Minimum 2-3 years of experience in retail management or a similar supervisory role.
  • Passion for fashion, art, home decor, and supporting small businesses is a strong asset.
  • Excellent leadership, communication, and problem-solving skills.
  • Customer-centric approach with the ability to handle diverse customer needs.
  • Strong organizational skills and attention to detail.
  • Proficiency in using POS systems and basic software for sales reporting and inventory management.
  • Ability to work flexible hours, including weekends and holidays.



What We Offer:


  • A chance to lead within a one-of-a-kind concept store that champions small and home-grown businesses.
  • A creative and supportive work environment.
  • Competitive salary aligned with market standards.
  • Opportunities for professional growth and development.




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