Assistant Coordinator of the Office of Academic Operations

3 weeks ago

India University of the People Full time

Vandey provides outsourced instructional services to institutions of higher education and is seeking a candidate to work for Vandey to serve in a full-time role as a Assistant Coordinator of the Office of Academic Operations (OAO) with the University of the People.

INTRODUCTION:

University of the People (UoPeople) is the first non-profit, tuition-free, American, accredited, 100% online university. Today, UoPeople has over 152,000 students enrolled from more than 200 countries and territories, including 18,800 students who are refugees. Currently UoPeople is accredited by the DEAC and WASC accreditation.

We believe that higher education is a basic human right and that it can transform not only the lives of students, but also their families' lives, their communities, their nations, and, by extension, the world. See President Reshef's TED talk when he announced the founding of the University.[ TED talk ]

UoPeople is an innovative university, and we welcome team members who bring creativity and innovation to their roles. We're a fast-paced organization with remote teams all around the globe. If you're a self-starter who wants to succeed alongside a passionate team, we'd love to hear from you

UoPeople is supported by the generosity of individuals and foundations, including the Gates, Hewlett, Ford Foundations, Foundation Hoffmann, and others. The University has been covered by the New York Times, BBC, NPR, Times Higher Education, US News and World Report, and more. President Reshef's TED Talk and Nas Daily interview about the University have 30 million views combined.

REPORTS TO: Assistant Manager-OAO

APPOINTMENT AND SCOPE OF RESPONSIBILITIES:

The Assistant Coordinator of the Office of Academic Operations (OAO), reporting to the Assistant Manager of OAO, is instrumental in the day-to-day operations of the Office of Academic Operations. In addition to the daily support to academic queries from instructors and student advisors.

SOME OF THE MAJOR DUTIES OF THIS POSITION INCLUDE:

  • Is responsible for regularly maintaining the records for the team of the various activities that are performed termly
  • Answers basic instructor emails; provides responses to basic inquiries, reminders, and advice ranging from a variety of topics (e.g. points of contact)
  • Answers basic advising emails on behalf of Academic Affairs; provides responses to routine inquiries, reminders, and advice ranging from a variety of topics (e.g. points of contact, policy clarifications, request to contact Instructors, Moodle Grade issues, Course content issues, etc.)
  • Assist in time sensitive projects that involve direct matters of Academic or Instructor Affairs
  • In conjunction with others, is responsible for helping with the scheduling data updates as well as meeting instructional needs via course scheduling lists each term and communicating course schedules to Instructors
  • Is available as needed for live phone/Skype/MS TEAMS calls or instant message chats with various colleagues.

MINIMUM QUALIFICATIONS:

  • A minimum of a Graduation Degree from an Accredited Institution
  • Previous experience working with academics
  • Effectively use time management to prioritize daily tasks and long-term projects
  • Experience working with data and productivity tools specially EXCEL.
  • Ability to work with diverse constituencies and staff
  • Strong organizational skills; a self-starter capable of working independently while also being a team-player
  • Strong written and oral communication abilities
  • Excellent computer and technology skills
  • Broadband internet connection, computer and software for working virtually
  • Fluent in English.

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