General Manager Program Management Office

3 weeks ago


Bengaluru, India Sagility Full time

Job Title: Operational Effectiveness Leader - Functional PMO – Grade US2

Reporting to: SVP

Location: Bangalore (Surya Wave)

Working Hours/ Days: 9 Hours / 5 Days a Week

Shift: Night Shift (3pm-12am) 9hr shift (There can be fortnightly/ monthly call between 06:30am-2pm IST)

Team Size: IC

Years Of Experience :10+ years of U.S Healthcare experience is preferred and 17+ years of overall experience

Company URL: www.sagilityhealth.com


Desired Skills and Qualification

Job Description:


This role is a functional PMO role with a blend of an execution and strategic mind-set.

The ideal candidate will play a crucial role in overseeing compliance aspects related to healthcare, payer accounts, and overall account management. This position requires expertise in Healthcare Compliance, ISO standards, contract management, Reporting and a strong project management background.


  1. Hands on individual-deeply involved in the execution of each of the initiatives/programs.
  2. Collaboration- ability to work with multiple stakeholders at ease.
  3. High on influencing skills.
  4. Ability to manage ambiguity.
  5. Able to connect the dots- sees the bigger picture- strategic mind-set.
  6. Perseverance, hard work and commitment
  7. Excellent in communication.
  8. Stakeholder management
  9. A passionate U.S Healthcare leader who is always hands on and ready to dig deeper to get the clarity of the situation.



Key Responsibilities:


Healthcare Risk & Compliance:


Oversee and manage overall compliance for healthcare-related activities.

Handle compliance matters pertaining to payer accounts, different account management processes, and ISO/ISMS/SOC standards.

Exposure in HIPAA, HI Trust, ISO27001 & ISO 31000 framework

Manage and negotiate terms and conditions for larger global accounts.

Efficiently handle the entire Management Information System (MIS) for payer accounts, including attendance, revenue, P&L and data management.



Project Management Office (PMO) -Functional


  • Drive planning and mapping processes within the PMO.
  • Coordinate seat allocation, site strategy and logistical aspects of new business transitions.
  • Play a pivotal role in client coordination, ensuring seamless communication and project execution.
  • Manage customer visits and ensure a high level of customer satisfaction throughout the project lifecycle.



Qualifications and Experience:

  • Proven experience in Healthcare Compliance and PMO roles.
  • Familiarity with ISO/ISMS/SOC/ HIPAA/ Hi Trust standards and contract management processes.
  • 10+ years of U.S Healthcare experience is preferred and 17+ years of overall experience
  • Strong negotiation skills for handling larger global accounts.
  • Excellent project management skills, including planning and coordination.
  • Effective communication skills to coordinate with clients, logistics, and project teams.



Education and Certifications:

  • Bachelor's degree in a relevant field/MBA
  • Certifications in Healthcare Compliance and Project Management are advantageous.



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