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Direct Sales Manager

2 months ago

India Soneva Full time

Soneva is currently seeking a passionate, driven and experienced Sales Manager - Direct Sales in India to join our dynamic Sales team.



Soneva is a family of world-class resorts in the Maldives and Thailand, offering rare, meaningful experiences in outstanding natural locations. A pioneer for responsible tourism, Soneva combines a conscientious approach to sustainability with exquisite hospitality and intuitive, personalised service.


Founded in 1995, Soneva is an award-winning sustainable resort operator. At Soneva Fushi, Soneva Jani, Soneva Secret and Soneva in Aqua in the Maldives, and Soneva Kiri in Thailand, true ‘luxury’ is defined by peace, time and space. Guests are encouraged to discover the SLOW LIFE, reconnecting with themselves and the natural world through rare, unforgettable experiences.


A pioneer for responsible tourism, Soneva combines a conscientious approach to sustainability with exquisite hospitality and intuitive, personalised service. Soneva has been fully carbon neutral since 2012 and a mandatory 2% environmental levy is added to every Soneva stay, with proceeds going towards the not-for-profit Soneva Foundation.


Scope of Position

As Sales Manager, you will be responsible for maximizing the revenue potential for Soneva Resorts in the Maldives and Thailand across direct sales, ultra-luxury lifestyle brands and strategic partnerships. You will focus on acquisition of new business, the retention of existing business, in line with company revenue goals. Working with Sales Managers and Country Directors of Sales across the world, you will report to the Country Director of Sales India in the day-to-day operations as well as supporting the team to achieve our targets. This varied and challenging role provides a chance for you to develop your Sales and Hospitality career in one of the world’s leading hospitality companies.


Key Targets of Excellence

• Enthusiastic and amiable personality

• Positive outlook, persistent and strong will to win business

• Out of the box thinker to unlock new sales initiatives and establish strategic partnerships

• Strong attention to detail and exceptional time management skills

• Experience in direct sales, ultra-luxury lifestyle brands and strategic partnerships

• Passion for hospitality, ultra-luxury, wellness and barefoot luxury is a plus

• Commitment to deliver the highest level of customer service

• Result driver, ambitious and innovative

• Outspoken and not shy to share ideas in a group setting


Duties and essential job functions

• Work closely with ultra-luxury lifestyle brands and strategic partnerships as well as develop a strong connection with existing and new HNWI’s for Soneva to drive sales in India through a structured proactive approach and regular content sharing including new offers, Soneva updates and seasonal campaigns

• Devise and implement proactive activities and events to drive brand preference amongst HNWI’s, ultra-luxury lifestyle brands and strategic partnerships

• Develop regular and ultra personalised communications and interactions with HNWI’s and enhance Guests loyalty

• Cooperate with Brand Ambassadors

• Create enticing offers to boost sales and generate revenue across all Soneva resorts

• Proactive and enthusiast sales with clear targets to drive stronger growth in travel trade across India

• Leverage your existing network of HNWI’s to boost Soneva’s awareness in India

• Responsible for issuing promotions, packages, partnerships and internal calculations for all global special offers

• Develop and conduct persuasive verbal sales presentations to prospective clients

• Attend networking events to acquire new leads

• Prepare company contracts for the resort per current business and pricing conditions

• Work side by side with Sales team to coordinate efficient sales strategies

• Work as a team and assist in any required activity


Qualifications & Experience

• Based in India, ideally Delhi or Mumbai - working remotely from home

• Bachelor degree holder in Business, Marketing, Hospitality or related discipline

• Excellent presentation and proactive communication skill in verbal and written English

• Minimum 5 years of relevant experience in luxury background, within an ultra-luxury lifestyle brand, private jet company or concierge service

• Existing network of HNWIs and ultra-luxury lifestyle brands

• The ability to create a positive first impression with an understanding of intelligent luxury




Soneva is an Equal Opportunity Employer and a certified ‘Great Place to Work™’. We celebrate diversity and are committed to creating an inclusive environment for all our Hosts.