Manager-IT Operations and Security
2 weeks ago
Job responsibilities:
· Planning and overseeing computer systems, hardware, and network installation and maintenance.
· Developing and implementing network security and IT infrastructure policies.
· Analyzing resource utilization and optimizing performance.
· Monitoring and troubleshooting network stability and performance.
· Managing network and system security to ensure compliance.
· Providing technical support to employees for hardware and software issues.
· Leading and developing the IT team, including recruitment and training.
· Creating a positive work environment that fosters creativity and teamwork.
· Staying updated on cybersecurity threats and ensuring system protection.
· Monitoring and evaluating the success of IT initiatives and exploring new tools.
· Maintaining documentation for the network and managing software licenses.
· Supporting and maintaining hardware, software, and network components.
· Establishing a security policy to protect company information and resources.
· Managing the IT department's budget.
· Managing vendor relationships, negotiating contracts, and ensuring service level agreements are met.
Below are the qualifications expected of an IT manager:
· Bachelor’s degree in IT, computer science, or a related field
· A minimum of 10-15 years of experience in Antivirus & Firewall solutions (Mcafee, Seqrite)
· Prior experience of managing VPN accounts both Open VPN or any third party vendor(Accops)
· Prior experience of Inventory management of IT Assets
· Strong teamwork and communication skills
· Strong troubleshooting and problem-solving skills
· Strong expertise of all major operating systems (Mac,windows,Linux)
· Knowledge of industry-standard computer hardware and software systems
· Experience with network administration (Cisco certification a plus)
· Experience managing on-premises servers, storage area networks (SAN), and network-attached storage (NAS)devices.
· Familiarity with our software platforms including Microsoft 365 (e.g., Power BI), Salesforce, and Azure Cloud
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