Client Relationship Manager

15 hours ago


Mumbai, India Gourmaison Full time

Company Description

Gourmaison, located in Mumbai, is a culinary venture founded on the principles of using the purest ingredients to create fine, wholesome food for our customers. Gourmaison offers a gourmet selection of cheeses, spreads, and freshly baked crackers, with plans to expand to additional small bites and events.


Role Description

This is a full-time on-site role for a Client Relationship Manager at Gourmaison in Mumbai. The Client Relationship Manager will be responsible for building and maintaining relationships with customers, understanding their needs, and ensuring their satisfaction. The role involves managing client accounts, handling inquiries and feedback, and collaborating with internal teams to enhance the customer experience.


Qualifications

  • Strong interpersonal and communication skills
  • Customer service experience and relationship management skills
  • Ability to understand and address client needs
  • A super organised person who has an attention to detail
  • Experience in sales or account management
  • Passion for the hospitality space


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