Senior QA

3 weeks ago

Chennai, Tamil Nadu, India RunLoyal: Pet Software Full time

Job Title: Senior QA (SaaS) – Opportunity to Grow into an SDET Role

Company: RunLoyal 

Location: India (Remote - Tamil Nadu preferred) 

Summary: 

RunLoyal, a rapidly growing vertical SaaS company based in Atlanta, GA, is on a mission to build a world-class pet-care software platform. We are seeking a passionate and experienced high-impact Product QA Lead who thrives in a fast-paced, high-growth environment. This role requires a 10x mindset—someone who goes beyond traditional QA, drives automation at scale, and ensures top-tier product quality. As a key player in shaping our platform, you will lead a team, define quality strategies, and instill a culture of early-stage testing, automation-first methodologies, and performance optimization. Your commitment to continuous improvement will be instrumental in delivering an exceptional pet-care software experience.

Responsibilities: 

Quality Strategy & Leadership

  • Own and define the end-to-end quality strategy for our products.
  • Establish best practices, frameworks, and quality benchmarks to achieve zero critical defects in production.
  • Champion shift-left testing by integrating quality early in the development cycle.
  • Foster a 10x QA culture—where quality is everyone's responsibility.

 Automation & Performance Testing

  • Lead the automation-first initiative; automate test cases across UI, API, and performance testing.
  • Maintain and expand test automation frameworks (Selenium, Cypress, Appium, Playwright, etc.).
  • Implement CI/CD-integrated quality gates to prevent defective code deployment.
  • Optimize testing speed and efficiency to ensure rapid release cycles.

Testing Excellence

  • Own functional, regression, security, performance, and usability testing strategies.
  • Drive AI-powered test automation and smart test selection to improve efficiency.
  • Identify, analyze, and mitigate quality risks before they impact users.
  • Ensure robust monitoring and observability in production environments.

 Collaboration & Mentorship

  • Partner with developers, product managers, and DevOps to build quality into every phase.
  • Mentor and level up the QA team, instilling an automation-first, problem-solving mindset.
  • Drive data-driven quality decisions using test metrics and analytics.

What Makes You 10x?

  • Automation-First Thinker: You don't just test; you build scalable, self-healing test systems.
  • Strategic & Hands-on: You can set the vision and dive deep into execution.
  • Customer-Obsessed: You think about user experience, reliability, and performance at scale.
  • Growth Mindset: You continuously innovate and never settle for "good enough."
  • Data-driven: You back your quality strategies with real metrics and impact analysis.

Qualifications: 

  • Minimum 7+ years of experience in Product Quality Engineering, with 3+ years in a QA Lead role. Start-up experience is highly desirable.
  • Possesses a strong ability to comprehend business requirements and effectively drive STLC artifacts throughout the software release process.
  • Ability to drive cross-functional collaboration and align quality goals with business impact.
  • Experience working in agile and DevOps-driven environments.
  • Strong knowledge of API testing, security testing, and microservices validation.
  • Proven expertise in test automation, CI/CD pipelines, and performance testing.
  • Hands-on experience with tools like Selenium, Cucumber, Appium, JMeter, Playwright, Postman, or similar.

Desired Skills:

  • Time management and prioritization skills
  • Experience with continuous integration testing, QA procedures & Tools framework
  • Experience with Open source tools & performance testing 
  • Strong problem-solving and analytical skills
  • Ability to handle multiple priorities and manage deadlines.
  • Committed, self-motivated person, and interested in learning new technologies
  • Excellent communication skills with fluency in English, very dynamic, and interpersonal skills.

Additional Requirements:

  • Experience with AI-driven test automation tools (e.g., Testim, Mabl, Functionize).
  • Exposure to cloud-based testing (AWS).
  • Experience in a SaaS-based product development environment.
  • We are passionate about being part of building something great and revolutionizing the pet care industry with our unique and innovative product. 
  • Love for pets 

Cultural Expectations:

  • We prioritize the well-being of both our pet care providers and the pets they care for. This means being responsive and available when they need us, which includes holidays, weekends, and occasional late hours.
  • We have an unyielding commitment to serving our customers, working diligently until they are fully satisfied.
  • We focus on attention to detail and quality in everything we do, ensuring excellence in our products and services.
  • We are passionate about building something extraordinary and revolutionizing the pet care industry with our innovative solutions.
  • A love for pets is at the heart of what we do.

Our Values: 

  • Collaborative Mindset: We believe in working with team members in a truly inclusive way as a team player  
  • Agility: Execute with high urgency with complete ownership, passionate about driving results. 
  • Kindness: We assume positive intent, celebrate co-workers' successes, avoid toxic behaviors, and call out bad acting when we see it. 
  • Trust: We are authentic, humble, and empathetic. Empathy is the cornerstone of building trust. And in a world that is certain to be full of change, trust is a requirement 
  • Fearlessness: We are bold, honest, direct, and candid. We dare to challenge assumptions and push boundaries. And we are not afraid when someone challenges us. If we make mistakes, which we will, they are unique and good opportunities to learn. 
  • Discourse, Not Dissonance: We encourage constructive discourse and welcome challenges. We strive to create an environment where the best ideas rise to the top, and data drives decisions. 
  • Understanding, Not Consensus: As leaders, we stand firm in our informed convictions until overturned by data. We embrace healthy disagreement but commit to the outcome once a decision is made. 
  • Ownership: We empower each other to solve problems and take initiative to achieve our goals. We are purposeful and intentional in our thinking, knowing that we are individually accountable for our impact on the company's results. 
  • Curiosity: We are passionate about learning and constantly seek opportunities to grow and develop. We adapt and mature with the ever-changing landscape of our industry.

Benefits: 

  • Competitive salary and benefits package. 
  • Opportunity to work with cutting-edge technology. 
  • Fast-paced and dynamic work environment. 
  • Chance to make a real impact on a growing company.

RunLoyal is an equal opportunity employer, and we value diversity at our company. We don't discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

To Apply: 

Please submit your resume and cover letter to jointhepack@runloyal.com with your current salary details and notice period.

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