Kore.AI Platform Engineer

3 days ago

Greater Bengaluru Area, India MResult Full time

About MResult

MResult is a leading Data & Analytics intelligence technology solutions provider to companies that value insights from information as a competitive advantage. We are the partner of choice for enterprises on their digital transformation journey. Our teams offer solutions and services at the intersection of Advanced Data, Analytics, and AI. These include Data and Analytics CoE roadmap and buildout, Realtime Data Insights, and Advisory services. We help companies monetize their data assets and generate real-time actionable insights that drive growth and optimize business operations. MResult was founded in 2004 and is headquartered in Connecticut with offices worldwide located in the USA, India, Australia, and the UAE. We are trusted by several Fortune 500 companies and start-ups to design, architect, build, and manage solutions that enable critical decision-making. We bring together rich domain expertise, best-in-class analytics, and innovative AI capabilities to deliver world-class solutions meeting organizational needs.


Role: Kore.ai Platform Engineer

Location: Bangalore / Mangalore (Hybrid) 


Responsibilities

  • Integrate and automate bot deployment and monitoring with AWS and DevOps tools.
  • Troubleshoot and resolve issues related to Kore.ai bots, APIs, and integrations.
  • Manage and optimize cloud resources on AWS, including EC2/S3/Lambda and other AWS services.
  • Set up scalable environments for bot applications, ensuring high availability.
  • Design, implement, and maintain CI/CD pipelines using Jenkins, Git, and other relevant tools to streamline bot development and deployment processes.
  • Automate deployments and operations to improve the efficiency of development and production workflows.
  • Collaborate with development teams to ensure smooth transitions from development to production environments.
  • Implement Docker for containerization of applications, ensuring seamless deployment and scaling.
  • Manage container orchestration and deployment using Kubernetes (if applicable). • Automate bot testing and deployment processes
  • Manage source code repositories using Git, ensuring clean and efficient version control workflows.
  • Ensure proper branching, merging, and release management processes.
  • Provide troubleshooting support for issues related to bots, CI/CD pipelines, cloud infrastructure, and DevOps processes.
  • Investigate and resolve performance, security, and infrastructure issues promptly. 


Qualifications

  • Bachelor’s degree in Computer science / Software Engineering / or a related field with a minimum of 5 years of hands-on experience as a Platform Engineer
  • Hands-on experience with AWS, DevOps, Jenkins, Shell scripting, Python, Kubernetes/Docker
  • Demonstrable previous ownership of large infrastructure in data centers and cloud
  • Understanding of public clouds and hands-on knowledge of building cloud-based environments, particularly AWS and container orchestration
  • Capable of writing code to deliver highly automated infrastructure environments that support the wider IT department using an agile methodology
  • Experience in software release management, and git flow. 


MResult Services is an equal-opportunity employer dedicated to creating a diverse environment. All qualified candidates will receive due consideration for employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.


CONFIDENTIALITY: We appreciate all expressions of interest, however, as a practical matter, only selected candidates whose backgrounds best match our client's requirements will be contacted. All resumes are retained and treated confidentially for consideration against future opportunities.

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