Information Technology Asset Manager

1 day ago

India Mindsprint Full time

Job Title: ServiceNow ITAM (HAM/SAM) Implementation Specialist


Job Summary:

We are seeking a skilled ServiceNow HAM/SAM Implementation Specialist to manage and optimize our IT asset lifecycle using the ServiceNow platform. The ideal candidate will have experience implementing and maintaining ServiceNow Hardware Asset Management and Software Asset Management modules, ensuring compliance, cost optimization, and efficient asset tracking.


Key Responsibilities:

Hardware Asset Management (HAM):

  • Implement and maintain the ServiceNow HAM module.
  • Manage asset lifecycle from procurement to disposal, ensuring accurate tracking of hardware assets.
  • Establish workflows for asset requests, approvals, deployments, and returns.
  • Maintain an accurate Configuration Management Database (CMDB) for hardware assets.
  • Develop asset audit processes to ensure data accuracy and compliance.

Software Asset Management (SAM):

  • Configure and maintain the ServiceNow SAM module.
  • Track and manage software licenses, subscriptions, and usage across the organization.
  • Ensure compliance with software licensing agreements and avoid audit risks.
  • Optimize software spending by identifying unused licenses and ensuring efficient allocation.
  • Generate compliance and usage reports for stakeholders and audits.

General Responsibilities:

  • Competent in creating and managing ITAM/ITOM dashboards, KPIs, and reporting.
  • Contribute and advocate Process design for Global Asset Management aligned with industry framework and best practices.
  • Collaborate with cross-functional teams to gather requirements and implement asset management process & solutions.
  • Monitor and resolve integration issues with other IT systems.
  • Design and maintain dashboards and reports for hardware and software assets.
  • Provide training and support to end-users on HAM/SAM processes and tools.
  • Stay updated on ServiceNow features and best practices for HAM and SAM.


Qualifications:

Education:

  • Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent work experience).

Experience:

  • 5-7 years of experience in IT Asset Management.
  • Hands-on experience with ServiceNow HAM and SAM processes & modules
  • Knowledge of ITIL processes, especially asset and configuration management.
  • Experience with CMDB configuration and management.

Skills and Competencies:

  • Create and manage custom scripts, workflows, and integrations using JavaScript and other relevant languages.
  • Implement and configure SAM and HAM modules to meet organizational needs.
  • Integrate ServiceNow with external systems via REST, SOAP, JDBC, and other technologies
  • Strong understanding of software licensing models (e.g., perpetual, subscription, SaaS).
  • Proficiency in ServiceNow administration, including workflow configuration and customizations.
  • Analytical mindset with strong problem-solving skills.
  • Excellent communication and stakeholder management abilities.
  • Ability to prioritize tasks and manage time effectively.

Certifications (Preferred):

  • ServiceNow Certified Implementation Specialist – HAM or SAM.
  • ITIL Foundation Certification.
  • Certified Asset Management Professional (CAMP) or similar.

  • Information Technology Asset Manager

    18 hours ago

    India Mindsprint Full time

    Job Title: ServiceNow ITAM (HAM/SAM) Implementation Specialist Job Summary: We are seeking a skilled ServiceNow HAM/SAM Implementation Specialist to manage and optimize our IT asset lifecycle using the ServiceNow platform. The ideal candidate will have experience implementing and maintaining ServiceNow Hardware Asset Management and Software Asset...

  • Information Technology Asset Manager

    2 weeks ago

    India Mindsprint Full time

    Job Title: ServiceNow ITAM (HAM/SAM) Implementation Specialist Job Summary: We are seeking a skilled ServiceNow HAM/SAM Implementation Specialist to manage and optimize our IT asset lifecycle using the ServiceNow platform. The ideal candidate will have experience implementing and maintaining ServiceNow Hardware Asset Management and Software Asset...

  • Information Technology Asset Manager

    2 days ago

    India Mindsprint Full time

    Job Title: ServiceNow ITAM (HAM/SAM) Implementation Specialist Job Summary: We are seeking a skilled ServiceNow HAM/SAM Implementation Specialist to manage and optimize our IT asset lifecycle using the ServiceNow platform. The ideal candidate will have experience implementing and maintaining ServiceNow Hardware Asset Management and Software Asset...

  • Information Technology Asset Manager

    4 days ago

    India Mindsprint Full time

    Job Title: ServiceNow ITAM (HAM/SAM) Implementation Specialist Job Summary: We are seeking a skilled ServiceNow HAM/SAM Implementation Specialist to manage and optimize our IT asset lifecycle using the ServiceNow platform. The ideal candidate will have experience implementing and maintaining ServiceNow Hardware Asset Management and Software Asset...

  • Information Technology Asset Manager

    15 hours ago

    India Mindsprint Full time

    Job Title: ServiceNow ITAM (HAM/SAM) Implementation Specialist Job Summary: We are seeking a skilled ServiceNow HAM/SAM Implementation Specialist to manage and optimize our IT asset lifecycle using the ServiceNow platform. The ideal candidate will have experience implementing and maintaining ServiceNow Hardware Asset Management and Software Asset...

  • Information Technology

    2 weeks ago

    India Auditree Full time ₹ 6,00,000 - ₹ 8,00,000 per year

    Job Description:AudiTree is seeking a motivated and detail-oriented IT Support Executive with 1–2 years of experience to join our team. The ideal candidate will have hands-on experience with IT infrastructure management, user account setup, and enterprise tools like ManageEngine, Sophos, and GSuite. Prior involvement in ISO certification processes is...

  • Product Information

    17 hours ago

    Bengaluru, India Vontier Full time

    Job Description - We are seeking a highly motivated and detail-oriented individual to join our team as a Product Information & Digital Asset Specialist. In this role, you will be responsible for managing and organizing our product information and digital assets to ensure accurate and consistent representation across various platforms and channels, including...

  • Head of Information Technology

    2 weeks ago

    India Shahi Exports Pvt Ltd Full time ₹ 15,00,000 - ₹ 20,00,000 per year

    Job Title: Head – Information Technology (IT) Location: Bellandur, Bangalore Department: Information Technology Experience Required: 15 years Industry Preference: Manufacturing (Apparel/Textiles preferred) Reports To: Chief Operating Officer / Director – OperationsPosition Summary:Shahi Exports, India's largest apparel manufacturer, is looking for an...

  • Information Technology Operations Analyst

    20 hours ago

    india Vinebrook Technology Full time

    Job Overview:We are looking for afull-time, remote IT Operations Analystto join our Managed Service Provider (MSP) team. In this role, you will be responsible for providing 24/7 monitoring and management of client server, network, and security systems. You will act as the first line of defense in detecting, troubleshooting, and resolving issues that affect...

  • Asset Management

    2 weeks ago

    India JPMorgan Chase Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    J.P. Morgan Asset Management, the world's third-largest alternatives manager, has a 40-year legacy of delivering innovative solutions across market cycles. Our specialized teams leverage J.P. Morgan's global reach and resources to offer tailored alternative strategies that achieve specific client outcomes. As a Controller Professional in our Alternatives...